Utente ospite
6 novembre 2023
I recently stayed at Hotel Thrive, A Tropical Courtyard during my visit to Kathmandu. While the hotel boasts a picturesque garden and fabulous, well-appointed rooms with great amenities, my experience was marred by a disappointing and unwelcoming attitude from the front desk staff. Despite booking in advance and confirming my reservation in Nepali, I felt underestimated and undervalued as a guest. The front desk staff's negative vibe and their preference for welcoming foreigners over locals made me uncomfortable throughout my stay. It's disheartening to see such a beautiful hotel tarnished by such behavior. While the ambiance and breakfast were pleasant, the unprofessional attitude at the front desk overshadowed the positive aspects. I believe every guest, regardless of their nationality or background, should be treated with respect and warmth.
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