Utente ospite
27 agosto 2021
Mchanga Beach Resort 3 stars. We had a lovely time at Mchanga beach resort. The scenery is lovely and the staff delivers a good service with a smile on their faces. Nevertheless, some things comes in the way of great vacation. First of all, the food & beverage is really not enjoyable. We didn't like any meal we had there, and we even started going to other resorts to have some decent food. Secondly, the wifi is really slow and doesn't work everywhere on the resort. It was barely manageable to send a picture on whatapp).That sound like a details, but really puts another dent in the holidays. Thirdly, we went to the reception desk several times during our stay, and the clerk was never able to help us regarding any informations or activity on the island. Lastly, the checkout was really unprofessional: a random tax of 168$ (9$ per night per person) was added on top of the bill( we weren't warned about this), secondly, we payed by card on a shady website that didn't look secure at all. We will not come back to this resort, as we felt thoses 4 points shouldn't be tolerated in a place of such standard.
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