Avs Imperiaa Karaikal

Very Bad Experience at AVS Imperiaa Hotel, Thirunallar I had booked a Suite Room at AVS Imperiaa hotel for our chief executive officers – Mr. Venkatesh Kannappan (MD), Mr. Sachin Pillai (MD- ), and Mr. Santhosh (Business Head- ). Unfortunately, they faced a very disappointing experience during their stay at last night, the room which is provided like executive not an suite category rooms. Stayed on September 05th. The issues faced were: 1.Room service not working – even for the suite room. 2.Toilet flush not working – completely unacceptable for a premium room. 3.Toilet door not functioning properly. 4.Shower line connection was reversed – hot water was coming from the normal water line and vice versa. 5.Poor food quality – we ordered buttermilk, but were served only salty water instead. We chose this hotel based on the positive reviews on social media, but those reviews are completely misleading. In reality, the hotel is not suitable even for basic category stays, forget about executive or business-level guests. Overall, this was the worst hotel experience ever. I strongly recommend NOT booking AVS Imperiaa for anyone, whether for personal or professional stays. Rooms1.0Service1.0Location1.0 RoomsWorst service Nearby activitiesNot working -Murali.

We checked in on 7/7/2025 and checked out on 8/7/2025 at this hotel. I booked 6 rooms for my clients visiting the Sani temple in the area. I wonder how they get 4.3 rating. The hotel’s management sucks, ***. 1.The entrance was blocked by a car they leaves us unable to park our Tempo bus. Moreover will did informed the receptionist but he told us he can’t do anything and we have to unload our baggage out the pavements. 2The rooms that one of the clients checked in, the toilet was so smelly. We did inform the room services ans they came over to check. We were informed that they will clean the toilet but came back with air freshener instead. 3Most of the rooms the power plugs did not work. 4 they was not welcome drinks as the temperature was so hot during that time. 5.The receptionists was cold and like “sombies” 6.At the restaurant the service was so slow and bad. The food was tasteless and poor quality. We ask for another bottle of water and was shocked to hear we have to pay 46 rupees. When we ask the manager he told it is not chargeable and free 7.They want to charge us 1000 rupees for 1 hour of extension during check out. 8.When we complain that the services was so poor, later the receptionist called and told we can extend 1 hr but we all declined. SO PLEASE DO NOT PATRONISE THIS HOTEL, PLEASE THERE IS ANOTHER HOTEL NEWLY OPEN TRY

Good. Decent stay. Hotel was clean. Staff were polite. Rooms were spacious. Value for money. Television was working. Hair dryer was working.

AC was not working in Room No212 in which I stayed, When complained they were trying to repair till 11pm. Then I forced him to change my room. I wish they should have changed my room once I raised a complaint when they other rooms available

"My stay was pleasant and the food was delicious! The hotel's prime location made it the perfect base for my trip. Highly recommended!"

Delicious food, good breakfast spread. Big rooms and clean. The front office and restaurant people were very courteous and service oriented