Howard Plaza Hotel Kaohsiung

Hotel is abit aged as you can tell from the interior design and furniture, however the hospitality is exceptional. In room dining is fine. I had my travel during typhoon day and the hotel is super flexible in arranging and extending my stay, will definitely visit again.

Room, gym room and swimming pool are clean. Good service. Location is perfect.

Says five-star, feels two-star. A few bad staff can ruin the whole stay. What went wrong: 1. Water policy is absurd – bottled water only served on day one. After that, you’re told to refill at vending machines. Never seen a five-star do this. 2. Suite layout is a joke – Big space, poor design. One bathroom, plus a random shower stall in the kitchen that looks broken. Weird enough for anyone to try! The carpet was probably never changed since day one. 3. Rude breakfast staff – Breakfast service is marred by poor attitudes, particularly from a middle-aged lady (last name Hong) sometimes at the reception and an older lady serving noodles. I even overheard the noodle lady openly complaining about a foreign guest simply because the guest pointed to the wrong area when ordering the type of noodles she would like to have. The display plates looked like a leftover mess, so the misunderstanding was hardly surprising. Not qualified for the five-star. Hope they remove that five star wall display from their lobby soon, or being removed from trip.com

Quite dated. Very hot during the day, A/C wasnt working well the first night - left it on to cool room down, housekeeping turned it off. Very cheap action.

Overall condition of facilities is excellent. And breakfast is also good. Most of all, hotel fee is also reasonable.

Great hotel in Kaohsiung! Will definitely stay here again!