Utente ospite
17 luglio 2024
Not safe for foreigner "this hotel is not safe to travel for foreigners and other guests. We experienced multiple incidents during our stay that left us deeply disappointed. Staff entered our room without permission, and valuable items were stolen, including expensive jackets just before our departure. Despite reporting these incidents, the management was unhelpful and even subjected us to unnecessary searches of our luggage. The conditions were unsanitary with no proper cleaning. We initially booked at status business club but had to move to kingston resort abruptly, only to face additional charges for room and made us pay for breakfast. Before moving they haven't informed us about surplus charges but after moving they ask us to pay more and more. Despite paying additional charges, they asked us again and again to move our hotel again. This level of unprofessionalism and disrespect is unacceptable. I urge travellers to reconsider staying here. Going to look for the bed. We paid for extra bed and there was no extra bed. Room was leaking in rain. No cleanliness and poor condition
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