Hotel in zona Velliyamparamba Waterfalls, Kannur

This Hotel has a super friendly reception desk. The charming ladies are unusually helpful and very attentive. We appreciated that a lot. Another strong point in favor of the Hotel is the nice garden. You can enjoy a cool Kingfisher beer there, but unfortunately not everyday. On certain days they are not allowed to serve alcohol. There is a restaurant inside, but we found it more enjoyable to eat outdoors. Service is quick and the food we had was ok but nothing special. Our room was clean and big enough. Since the Hotel has been refurbished recently, everything was in excellent condition - we particularly liked the well kept woodwork. We will keep a fond memory of the Surya Heritage Hotel and it’s friendly personnel.

While we were in the area, with a long wait for a bus, we visited the Magnet Hotel. The Reception staff were, without exception, helpful and charming, and stored our luggage for us while we ate dinner. The food in the restaurant was excellent quality and the waiters very professional and friendly. The hotel itself is very well maintained, and while we didn't stay overnight I would completely recommend the Magnet Hotel from what we saw and experienced.

Hoe l ambiance is good and fresh. Underground parking. Very near to kannur centre and ksrtc bus stand. Staff response is good. Neat rooms & toilet facility is also good. Hot water available. Size of the room is enough. No restaurant with this property. Overall good for family stay.

Kannur has always been close to my heart for multiple reasons... people, nature, proximity to everything and now good stay... Recently stayed at Royal Omars on station road for 5 days... the location, the quality of the room and the service was very good... it did not have to buzz of a rushed place... a pretty good breakfast... clean rooms... efficient service....

Good for a business travel based on my two days stay there. The property is very close to the railway station and the main business area. Being at the middle of core business, a family trip expecting some luxurious stay may not find it interesting. The road leading to the hotel is a bit narrow. If one is driving, then should be experienced to navigate the rush. Once at hotel, parking is very good. Rooms near and clean, breakfast buffet is reasonable. The restaurant attached to hotel was not functional during my stay in Oct 2023.

It was a great time to stay @ benale international kannur. Friendly and professional touch all over. Staff with a smile made us feel home. Stayed with family. We travel-led from uk. Restaurant is with quality food and appreciate the cleanliness. No bad smell which is usually seen in rainy season. Will definitely return soon for another stay. Many thanks.

1. Ho prenotato la mia stanza tre giorni prima, facendo il mio viaggio e una volta arrivato lì dopo 1'ora di guida, mi hanno detto che la mia prenotazione non era lì e mi hanno chiesto di aspettare 30 minuti. Poi hanno detto che non avevano letto l'e-mail che hanno ricevuto. Bagno e bagno sono molto cattivi. Spray rotto in bagno, molto cattivo odore, la zona di lavaggio della mano ha rotto il bacino. 3.Parking - Dopo la visita del tempio sono venuto all'hotel e ho chiesto di parcheggio auto, la sicurezza mi ha detto che non si può parcheggiare perché abbiamo una funzione di matrimonio- Quando ho prenotato e pagato le mie camere sono responsabili del parcheggio anche. Molto cattivo 4.Some uno ha fatto un crack nel mio specchio di auto nella loro zona di parcheggio e hanno detto che non possono assumersi alcuna responsabilità - poi per quale motivo hanno messo la persona di sicurezza lì. 5. Ho chiesto di pulire la mia stanza alle 1:00 e non l'hanno fatto nemmeno dopo che sono arrivato alle 6:00. Ho raccomandato di non rimanere in questo posto.

During our planned stay from 20th to 22nd October 2023 at Mascot, a booking error sent my family and me from Bangalore to Kannur on the wrong dates. Despite not having the chance to stay at Mascot, I feel compelled to share this exceptional experience. Upon realizing our rooms were booked for the 27th to 29th October instead, the Mascot staff showcased remarkable empathy and efficiency. They promptly arranged accommodations at another excellent hotel, continuously checking on our well-being. Their actions were beyond mere customer service; they restored our faith in humanity and the kindness of people. What impressed me most was the full refund of our booking amount, a gesture of goodwill that deeply touched us. This incident didn’t just resolve a logistical error; it transformed us into lifelong patrons of Mascot. Their exceptional handling of an unforeseen situation has earned the loyalty of not just my family, but also our friends.

Hotel molto ben gestito nel centro di Thalassery, riposto dalla strada Logans su un tranquillo giardino. Camere moderne e pulite con TV e bellissime bagni. Le loro camere di suite esecutive sono molto speciali e consiglio di andare a prenderlo se il bilancio è adeguato. L'hotel dispone anche di un piccolo ristorante che serve il ristorante sud-indiano. Ho trovato il menu del colazione come buono, ma non mi consiglierei per pranzo o cena a causa delle opzioni molto limitate. Invece si possono trovare molte opzioni solo pochi minuti a piedi come famosi Rara Avis Restaurant, La Affair Restaurant, KFC ecc

The location of the hotel is very good. It’s overlooking the sea. My sister and I had booked the suite for one night stay. The view was good but the corner room has a better view. We had called to get the best view room but they said at that time that we have got the best. There must be some miscommunication there or the room wasn’t available. Anyhow. We loved the room and the decor. It was huge and it’s decorated with care. The eating space is nice too. Food was good. And the seating area over looking the sea is amazing too. But I must say that the hospitality was not good. We had requested in advance to delay the checkout and let us checkout by 1:30 PM. But the message was not conveyed to the staff who was attending to us. We had to give reference to who we spoke to etc etc. I like hassle free travel experience and hence do all the talking before hand but to no use. When we reached the hotel, we realised that the Wi-Fi network in the room was bad. We had a meeting to attend to the next morning. So requested them to give us a space which would have good connection. The hotel staff was helpful and showed us an unused space near the reception. And said he would unlock it for our use. We check if it had a table, chair, and AC. Next morning, there was some confusion. The manager was there and he stared at the staff and talked rudely in their language with us standing infront of them. They opened the space anyways. But said that the ACs aren’t working. And there was no fan. I ran back to them saying please check again because it was steaming hot and attending an important meeting in a saree with sweat dripping from all over would be horrible. I went back with the remote and realised they knowingly didn’t switch the main switch on. Even after all this, they questioned me again on the checkout time. And asked when our meeting would get over. Even if the space was an unused space. I didn’t like this experience at all. It made all the good experience turn sour.