Mountain Twilight & Snow Reflection - Private Hot Spring Villa (Kangding Yulin Flagship Store)

Terrible experience, borderline with a scam. Me and my wife booked the best available room (270° view) with private hot-spring pool into the room. We took the decision looking at the pictures published by the hotel and the description of 270° view on snow mountains: "Tangxia Ge 270° Snowy Mountain Luxury Private Hot Spring Room "Misty Hot Spring and Stunning Mountain View". I don't think we have to comment what we found, everyone can compare the pictures they publish and the reality. The view is obstructed by buildings and no privacy at all because people from other rooms can look inside your room so, while using hot-spring you have to close the curtains. About the hotel hot-spring public facilities everyone can judge the status as well. On top of this when we arrived in the afternoon the hot-spring pool in the room wasn't working (no water). The service said to wait 10 minutes, then at 22:30 they said can't fix the problem. We advised the service there wasn't toilet paper in the room too. Toilet paper never arrived. My wife is Chinese, so no one can claim there was language barrier. We booked two days, we left immediately the second day at 9:00 a.m. without taking breakfast. May 1st holiday ruined, the hotel refused to refund the money nor give compensation.

定的他們店裡最大最貴的房型，除了房間大點。説實話不值這個價，首先床單上有污點，淋浴房還漏水，牀頭櫃附近灰塵重，感覺很久沒有清理了。酒店服務還可以，但是住宿肯定乾淨衞生是最重要的。下次不會選擇這種酒店了，花了星級酒店的錢，沒有對應服務。

民宿帳篷區環境特別安靜舒適 還有小花園 露台那裡可以坐着喝茶 還看得到雪山🏔️ 這個季節周圍都是綠色的 特別能緩解眼睛的疲勞 也能忘卻工作中的煩惱 服務也特別熱情。下次要帶家人來