Hotel in zona FREE FLY ARMIN, Kandersteg

Sad to share that what used to be a proud, classic 5-star Swiss hotel experience now is reduced to an overpriced mediocre experience, at best. Through my stays during the past 15 years, I have witnessed a hotel fading to become a worn-down average 3-star hotel without proper staffing or attentive service, but fighting to stay in the five star range – at least when it comes to pricing. How about a 40$ simple gin & tonic in the bar? After you had to walk over to the front desk so they could try to locate a grumpy bartender. Twice! Breakfast was slow, even we were the two only guests. Ordered fried eggs and it took at least 15 mins for them to produce it. Coffee was semi-cold all three mornings. In general, the staff has severe problems communicating in English, so expect confusion and misunderstandings. If you are sensitive to mold, well, you should definitely choose another hotel. The pictures speaks for itself, this is next to the bed. In general, the lack of maintenance of the hotel is very visible. If you try the outdoor pool, look out for screws in the deck which have popped out everywhere. The so-called Turkish sauna barely broke out a sweat, and the ceiling was black of mold. Leukerbad is quite hilly, so dragging your luggage around is not ideal. We therefore ordered transport by the hotel minivan at 8:30 to the bus station the day before departure, to make our connection for journey back home. The transport was confirmed twice by the front desk. Checked out at 8:15 and sat down waiting for the transport, nobody came at agreed time (come on, this is Switzerland, right?), minutes went by, our bus was departing soon, went to ask the front desk, she was sorry, but the portier had took off with the van filled with luggage for a group that was departing later. No one could not drive us. She had no other suggestion, so instead of calling a taxi or try to help us in another way, she just continued doing nothing and yelled it was not her fault. We ended up running through the town with our bags and made our connection in less than a minute. A good advice; pick another hotel in otherwise amazing Leukerbad. Les Sources Des Alpes can no longer defend their stars – neither price. A 3-star at best.

Séjour d une semaine en famille avec 2 enfants de 3 ans et 1 an. L'hôtel est vraiment top pour les enfants, avec les salles de jeux et les petites chèvres. Le buffet des enfants au moment des repas est vraiment un plus, car ils peuvent manger dès l'arrivée dans la salle et ne doivent pas attendre. Ils peuvent ensuite aller jouer dans les salles de jeux proches de la salle à manger. Le repas du soir a toujours été très bon et très bien présenté, avec possibilité de se resservir après la première assiette. Très agréable également de ne pas payer de supplément pour les enfants en chambre ! Hôtel à recommander, en tout les cas nous y retournerons très probablement !

Really lovely classic Swiss hotel. The staff are super and so friendly, nothing is too much trouble. The restaurant, Nico’s, has nice food but is quite fussy and not always what you want after a day in the mountains! It would be good if they did some simpler stuff - however there are other options if you walk into town. Would definitely recommend the hotel, and it’s a great base for all the walks in and around Kandersteg, and perfectly located for the x3 cable cars.

Stunningly beautiful nature park with a beautiful hotel and lake in the middle. Whether walking around the lake exploring, or taking advantage of the hot tub, steam rooms or pool, this resort reeks of luxury. The staff was wonderful, very accommodating and the breakfast that was included was delicious.

È garantito un soggiorno molto rilassante. L'hotel dispone di tutte le strutture per rendere il tempo trascorso là rilassante. La mia moglie e io siamo stati li' vicino alla fine di novembre in una stagione molto bassa. Potevamo essere gli unici ospiti, il ristorante era chiuso per una settimana. senza nemmeno chiedere, abbiamo ottenuto un aggiornamento gratuito da una stanza regolare a una suite con 2 balconi, vista sulla montagna, 2 bagni e un soggiorno. Il colazione era anche ampio e delizioso. Da un passato ricordo che il ristorante è anche molto bello e offre una varietà di buoni cibi. L'hotel Quellenhof i(nn alla fonte) si trova a 2 minuti a piedi dalla struttura di bagno pubblica alimentata da una primavera naturale calda dove si può facilmente nuotare in una grande piscina aperta se c quando neve, che lo rende molto affascinante. L'hotel utilizza le stesse strutture di parcheggio del bagno.Entrate lontano, non c'è più rumore di traffico, perché non c'è strada vicino all'hotel. Una buona scelta!

We recently stayed 5 nights using Marriott points. Let me get out of the way that I am a Bonvoy Titanium Elite. Beware if you have elite status and book using points, you do not get get any of your usual benefits because the hotel is only affiliated with Marriott Bonvoy, not owned by Marriott. We were not thrilled to be charged 30 CHF pp for breakfast each morning for an average breakfast buffet but it was convenient and there were not a lot of other options around town since we stayed during the shoulder season. We found all of the staff to be extremely friendly and helpful. Specifically, Frederik at the front desk helped with dinner reservations and multiple other details that made our stay special. Another stand out was the tall gentleman with the beard at the bar (sorry I don’t remember his name) who not only made outstanding drinks but was over-the-top friendly and helpful on more than one occasion. The hotel charges 18 CHF per day for parking which I felt was reasonable since a valet parks and retrieves your vehicle as needed. The morning we departed, he even scraped the snow and ice off the windows before we started our slow, careful descent down the mountain. Our room was very comfortable perhaps the pillows being the only exception. We enjoyed the ‘just right’ mattress and good quality linens and towels, nice walk-in shower, Nespresso machine, balcony and daily water provided. We enjoyed the indoor/outdoor pool. Outdoor swimming with a winter mountain backdrop and a Prosecco in hand was something we’ve never experienced and found very exhilarating. The Cambrian is within walking distance of town and driving distance to several day trips. During our stay we drove to Unterdembirg waterfall, Lauterbrunnen and Grindelwald. As experienced travels, we enjoyed The Cambrian very much and would return but have experienced better in similar settings. That is why I give them 4 stars, not 5.