Utente ospite
18 agosto 2024
Stayed here for 3D/2N and it was a mixed bag with service and food being free biggest let down! PROS - Situated at a good elevation (~1100 m), which brings in the cooler weather. Resorts like Amanvana in Kushalnagar are way too low at 850 m. - Rooms are spacious and comfy, and the bathroom takes the crown as its huge and laid out well. - Good wifi connection (I was able to easily work from my room) - Accommodated early check-in and late check out - Good high tea options (compared to other resorts) - Kid centric with activities for toddlers up to teenagers (arcade games, cricket - all these are paid activities though - Quick service - buggy was always on time CONS - Food : 2.5/5 Breakfast spread is lavish, but no dish stands out. Despite having meals here multiple times (Madikeri Kitchen restaurant), food never got any better. In room dining is even worse from a food quality pov - Hospitality: 2/5 Read in many reviews and experienced it first hand, they really don't care about any special occasion. Remind them MULTIPLE times about a thing as basic as cake, and they will struggle to even get one despite advance notice. And don't expect any decorations, they just don't bother and try to compensate everyone with a 'sorry' later on. That said, Their manager, Durga, at least did contact us after we left, apologised and offered some points an upgrade for next time (don't think we ll visit though) - increased one rating star just for this but wondering where she was when service was so poor during the stay! - Activities: 3.5/5 Very limited complimentary activities - plantation walk and story time. Can easily include more like yoga etc. - Ambience : 4/5 Well maintained, but the location of pool just next to entry gate and all amenities stacked in one place give it a more corporate outing vibe than a serene one. OVERALL VERDICT👎 Skip this cz Coorg has amazing places like Tamara, Taj, Ibnii where you better spend your money!
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