Recensioni su The Xcape Hotel River Kwai

Risposta dalla struttura: Dear Valued guestThank you so much for taking to give us your valuable feedback. We are delighted to hear that you were happy and satisfied with our service, especially the staff that you mentioned. I have shared you feedback for our whole team. We look forward to welcoming you back again soon.Best regards,Kanokphorn Morapad (Ms.)Duty Manager

Risposta dalla struttura: Dear Khun Panthita, Thank you so much for the great review of you recent stay with us. We are delighted to that you had a positive experience and met you expectations during stay. Our team here at Cross River Kwai Resort is committed to providing the best customer service for all customers and sounds like we made a great impression on you. We hope to seeing you soon in the near future. Best regards,Kanokphorn Morapad (Ms.)Duty Manager

Risposta dalla struttura: Dear Mr.Akira,Greetings from Cross River kwai!Thank you for your taking time to review your stay with us. Naturally we were very sorry that we did not meet your expectations.As you rightly mentioned of our service, Rest assured that we have a taken serious note of your comments Thank you for staying with us and we do hope to be of service again in future.Best regards,Kanokphorn Morapad (Ms.)Duty Manager

Risposta dalla struttura: Dear Valued guest,On behalf our entire team, thank you for your recent stay with us and for sharing your very positive experience. I was absolutely delighted to have learned that your time with us left such a positive impression., thank you once again for sharing your comments and I look forward to welcoming you once again in the near future, should we have the pleasure in doing so and as the time may allow.Best regards,Kanokphorn Morapad (Ms.)Duty Manager

Risposta dalla struttura: Dear Khun IrisOn behalf our entire team, thank you for your recent stay with us and for sharing your very positive experience. I was absolutely delighted to have learned that your time with us left such a positive impression., thank you once again for sharing your comments and I look forward to welcoming you once again in the near future, should we have the pleasure in doing so and as the time may allow.Best regards,Kanokphorn Morapad (Ms.)Duty Manager

Risposta dalla struttura: Dear Khun Pangko, Thank you so much for the great review of you recent stay with us. We are delighted to that you had a positive experience and met you expectations during stay. Our team here at Cross River Kwai Resort is committed to providing the best customer service for all customers and sounds like we made a great impression on you. We hope to seeing you soon in the near future. Best regards,Kanokphorn Morapad (Ms.) Duty Manager

Risposta dalla struttura: Dear Valued guest,Your feedback is much appreciated. We are grateful to that your were happy and satisfied with our services and facilities provided. Especially the hotel's location and design. I will be sure to pass on your valuable feedback to the rest of team it will mean a lot to them. We hope you had a pleasant trip home and look forward welcome you again in the near future.Best Regards,Rachata KimFront Office Manager

Risposta dalla struttura: Dear Valued guest,Thank you for bringing your negative experience to our attention. We deeply sorry to hear that the air conditioning in your room did not work properly including the the water pressure wasn't strong enough. I have shared these issues with the Engineering team in order to fix the problems to ensure that it's not repeated again in the future. Once again thank you for your valuable feedback adn we do hope you had a pleasant trip home. We look forward to meeting your again soon.Best Regards,Rachata KimFront Office Manager

Risposta dalla struttura: Dear Valued guestThank you very much for taking the time to share your experience following your recent stay at the Cross River Kwai Resort. It was a great pleasure to learn that you had enjoyed your stay with us.Your feedback has been passed on to our fellow Team Members. It is an important way for us to review and improve our services.At the same time, it is noted that there were some aspects of your stay which were not to your satisfaction. Please rest assured that these points will be addressed wherever possible for improvement. We apologies if any inconvenience was caused.Thank you again for staying with us, and we hope to have the pleasure of welcoming you back in the near future.Best regards,Kanokphorn Morapad (Ms.)Duty Manager

Risposta dalla struttura: Dear KevCoud,Thank you very much for taking the time to write the review and share your valuable feedback with us. We agree that our location by the river is beautiful and peacefulness and we take pride in providing the cleanliness and comfortable space, sounds like you had a great time and met your expectations. Nevertheless, we apologize for any inconvenience you had. We have addressed these straight away to the Senior Management team for their review and consideration.Best regards,Kanokphorn Morapad (Ms.)Duty Manager

Risposta dalla struttura: Dear Value guest,On behalf of our entire team, I would like to sincerely thank you for your recent stay with us and for sharing your positive experience. I was truly delighted to hear that your time with us left such a favorable impression.Thank you once again for your thoughtful comments. We look forward to the opportunity to welcome you back in the near future, should the opportunity arise.Best regards,Kanokphorn Morapad (Ms.)Duty Manager

Risposta dalla struttura: Dear Valued guest,Thank you for the great review. We are glad that you enjoyed your stay and hope to see you again in Cross River Kwai Resort very soon!Best regards,Kanokphorn Morapad (Ms.)Duty Manager

Risposta dalla struttura: Dear Valued guest, Thank you so much for taking the time to write and share your insights with us. Glad ot hear that you were happy and met your expectations during stay. Our team here at Cross River Kwai Resort is committed to providing the best customer service and facilities for making a good impression on our customers. We hope to welcoming you back again soon.Best Regards,Rachata KimFront Office Manager

Risposta dalla struttura: Dear Valued guest,Thank you very much for leaving us a five-star review. We are delighted to hear that you were enjoyed and met your expectations especially the services provided. We hope you had a pleasant trip home and see you again in the nearly future.Best Regards,Rachata KimFront Office Manager