Hotel in zona Uganda Museum, Kampala

Il prezzo è costoso. Questo grande hotel ha chiesto alla reception di prendere in prestito il filo di caricamento di Apple telefono. Ha anche detto che la reception di partenza sarà sempre aperto alle due. La colazione dell'hotel è anche molto generale. Il servizio ambientale generale è davvero diverso dal vicino Kenya, meno di quanto previsto, Prezzo e servizio ineguali

Il cibo cinese è buono a Kampala, un po'costo. Anche se nel centro della città, è difficile comprare qualcosa intorno a lui. Devi prendere un auto (una persona può prendere un giro)

There were many other hotels we could have chosen to stay in Kampala but having had such a great experience 4 months ago, we decided to return to the Protea Hotel by Marriott in Kampala. Joan and Charlotte were very good at checking us in quickly. Thank you so much as we were very tired having travelled nearly 20 hours by plane! Maurice, Noah and Rehema were excellent with their customer service by ensuring my mother and I had everything needed for a nice evening. Our room did not have a mini fridge so Maurice suggested he will go and check for a spare one. Maurice brought us one, given the fact that the hotel was almost full. Noah, thank you for all your help in making the tasks I needed completing easier and quick. Maurice, Noah and Rehema thank you for your great hospitality. You were all so kind. Jasper, Sampson and Issac looked after us when we were having diner in our room and made sure we had what we needed by being so quick with their service. They had to run to the kitchen back and forth and were very efficient although they were all very busy that night. In the morning, the breakfast buffet was great with a big variety of food choices. The chef on the night duty made some Poha upon our request, thank you for doing that for us. The Poha was delicious and so were the Indian pakoras. Chef Godfrey made beautiful omelettes as we wanted and went beyond his time to fulfil my mother's need with the chillies. Derrick made us teas the way we liked and the teas were perfect. Cissy and Aisha thank you for your kindness and service. Sharon it was lovely to see you and wish you all the best. The buffet was a mixture of continental and cooked breakfast with a couple of ”chef's speciality of the day” which were delicious! Well worth the money. Samuel, thank you for your speedy checkout and your advice. Thank you all again for your kindness and making another stay wonderful. We will miss you all but promise to return again in the near future. Each one of you have contributed to another great stay and made it even more special, you were all very friendly, courteous and very accommodating. The quality of each of you was very impressive. With regards to the hotel, it was great to see some improvements to the room. The bed was very comfortable it felt like sleeping on a cloud :) The room was very clean, spacious and the new decor was superb. However the shower gel needs to be changed back to the old style one as the new gel is so runny like water and not soapy at all! Also, the WiFi was a bit slow this time and got cut a few times. Still giving 5 out of 5 stars as each member of the staff were amazing and professional with their duties. Can not wait to see the refurbished version of the hotel in months to come :)

Yesterday 9th I visited my favourite restaurant again with my friend n we wea attended to by Victoria who suggested we should try ur buffet this time and guess what I love every bite,thanks to d management and staffs as well coz whenever I crave for great service I look no further than four points

I stayed here for 8 days and was pampered from beginning to end. Staff is kind, attentive and very helpful. Rooms are great, some do have some noise from the pool area, especially when the band is playing. Food is amazing, the best included breakfast you can ask for! The only reason I don't give the five stars is actually because Marriott gave me a huge headache recognizing my qualifying nights for Bonvoy. Also, they only count half of the nights.

From the security to the front desk staff and other staff at large. They were super helpful. I would say like a hive mind all up to one task and that’s to assist and make one feel at home. I don’t remember all names but the housekeeping team was super clean. Grace at the restaurant was just amazing.Definitely coming back !!!!

We booked a stayed here for 5 nights, big mistake and only booked based on 5 star rating, facilities and the marina restaurant. The staff in the hotel restaurant are insufficiently trained and have no idea what they are doing. The chef is unable to prepare a meal, half the items on the menu were not available. We never received a meal that we ordered and one of our meals was completely inedible. Breakfast was farcical as when the hotel is not busy it goes from a buffet breakfast offering to what the staff called an ‘al a carte’ again we could not get what we ordered from being served milk that had curdled to food being very over cooked. One breakfast we ordered the cheese and crackers, which turned up without the crackers, when we request the crackers they gave us shortbread biscuits. I addition to this, major building works was going on (had been since April and although this was on going when we booked, no one told us about the building works). On our last day we decided to try the golf/marina restaurant only to discover that a wedding was taking place at the venue, even though it had additional facilities that were not being used for the wedding we were treated appallingly by the staff and advised we had to be a golfer to use. The condescending looks we received were appalling it was as if we were something that they had trodden in. Rooms are good, the team looking after the rooms were good as was the concierge. We will never stay at this hotel again and booked at the Protea in Entebbe on our last few days in Uganda, much better.

Comodo perché vicino all’aeroporto quindi utile come base per gli spostamenti aerei. Struttura semplice è un po’ datata. Servizio cortese ma disorganizzato in entrambe le nostre soste, pur avendo prenotato con largo anticipo nn avevano ancora registrato la prenotazione ed abbiamo dovuto aspettare per oltre 1h che la stanza fosse pronta e siamo arrivati nel primo pomeriggio. Anche i servizi sono diversi ma palestra e piscina sono sporche e logore. Vista dalle stanze, abbastanza spaziose, sulla strada o sul retro verde ma poco curato. Nel pomeriggio bussano per sapere se hai bisogno di acqua o bustine per il bollitore di cortesia, ma nn fai in tempo a rispondere e vestirti che sono già entrati! Cena sul rooftop quasi obbligata, risulta carina l’idea ma le temperature sono rigide e i tavoli nn sono stati asciugati dopo la pioggia del pomeriggio. Buon rapporto qualità/prezzo.

I asked, if it's possible, that we leaving at 12. They said, it's OK. 11.55am the phone rings and what can I say... . But the rule it, that I've to leave at 12! Very bad! It's the five'th time I'm at that hotel Today a smaller room isn't possible. If I get that room first, I never come back!!! Very bad!!! I've to call every time the reception, because the doorlocker doesn't work!