Utente ospite
16 dicembre 2024
First room we were shown smelled like moth balls, the carpet was extremely dirty. We asked for a new room. 2nd room smelled better but the shower still smelled because it had a mothball in it. This room had an air freshener stinking up the room but we were able to unplug it so the smell wasn’t so strong. We had trouble signing onto the wifi and called the front desk for help. They said they would send someone up but they never did. On our second night there, after seeing the temples all day, we came back to the same room we left in the morning, except the towels were gone so we know the cleaners were in the room but they never bothered to clean the room. On top of all this, I got bites very badly all over my back and shoulders. My partner didn’t so we don’t think they were bed bug bites, we checked under the mattress and didn’t see any of the nasty critters. Breakfast was ok and had a variety of dishes and the staff were very good. The hotel was very busy with many families there. At midnight one night, we had to call the front desk to complain about the noise the other guests were making. The positives of the place, there is an indoor pool which is nice after a hot day visiting the temples and the pool was clean. There’s no elevator but there are only 2 floors.
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