Recensioni su Gen Hotel Kamakaura

There are so many complaints on check-in. But no improvement at all. Spare at least 20 minutes for this poor check-in system.

"I did not receive the confirmation email sent by the hotel in advance, which led to a mismatch between the check-in procedure and the instructions posted next to the machine upon arrival. After struggling for a while, I had to call to successfully complete the check-in. The person responsible for designing the check-in process should reflect on this. The sofa was rather dirty."

酒店沒有任何登記的職員 是自助形式的 但入住方法需要有預約號 但沒有收到任何訊息 出發前亦有在官網留言 但沒有收到任何回覆 我也沒有很在意 到達酒店當晚在自助機面前弄了20分鐘也入住不到房間 最後找了當地日本人協助打電話到酒店才取得房匙 幸好最後也很入住

非常耐人尋味的入住方式 記得一定要收到酒店確認號 感謝攜程管家在我確認沒收到酒店確認號後幫我聯繫並拿到了那個號碼…… 圖示這個機器就是辦理入住的 輸完個人訊息 有人和你通話確認證件 給你密碼開下面的鑰匙箱 然後終於終於可以拿到鑰匙了 房間和照片一樣，隔音一般 下面是個hello Kitty店不注意容易走過頭