Hotel in zona Tords & A´s Substitute, Kalmar

We were recommended this hotel by a friend who lives in Kalmar and so we had high hopes for a nice stay. We had tried to book a room in the main hotel but unfortunately, it was booked out, so we opted for their budget accommodation in a building across the road. The photos looked nice. the main building was quite beautiful and we were greeted at reception with smiles and enthusiasm. Ebba, one of the staff gave us a brief and interesting history of the building and its original owners, so we felt like we were off to a good start. Our room was neat at first glance but noticed that it was sp****ly decorated and had no bedside tables, which we thought was a little odd. The bed seemed nice and comfortable which made us happy. After returning from dinner that evening we found a number of issues in the bathroom that seemed un-exceptable. The shower was extremely basic. The shower curtain was old, there was soap build up on the shower window and door, the shower soap was empty, the basin was loose and the glass shelf above it was also loose and rested on on angle. You had to put the glasses to the back of the shelf to prevent them from sliding off. We also found nuts of some kind on the floor under one of the chairs. What came next was greatly disappointing. Upon pulling back the doona on the bed we saw 3 silverfish skuttle across the sheet. Although we had a laugh, it was certainly not what we expected. Aside from that, we slept ok and the next morning we very much enjoyed the breakfast they had on offer. It was all very fresh and all very tasty. I went to reception as a coutesy to let them know the issues we had experienced and although the young girl wrote down what I told her explaining she would let management know, we were not offered an apology. That surprised me considering we are both seasoned travellers and have come to expect better. So when we arrived home I wrote a polite email to the manager detailing our stay and that although we recognise that sometimes cleaners etc can overlook things and just wanted to let them know of our disappointment. We received no reply. So I wrote to their facebook page and inquired if we would get a reply regarding our email. The post was read but again we received no reply. Sorry , but for an establishment that seems to have most of the boxes ticked in a stunning setting and friendly helpful staff, you do not win any points for your inability to show respect to a customer who thought bringing these issues to your attention would help. Someone needs to pull their socks up.

Klamath è una piccola città di mare. Non ci sono molti hotel locali qui. Ma questa è una passeggiata molto accogliente nel centro della città. È molto comodo. L'hotel è molto pulito e buon colazione (senza dubbio è una colazione tipica europea) È molto piacevole

Un hotel molto speciale sul lato del mare con una grande vista anche dal ristorante. Le camere sono molto ben decorate in modo da sentirsi come essere in barca. Colazione e cena sono entrambi inclusi e serviti come buffet. Il servizio è bello e attento.

位置在古城中心，緊挨着大教堂。早餐豐盛，廚師時常會出來巡視查看餐品，服務員都很nice。房間也是乾淨整潔，客房打掃會常幫忙換床單。房間設施也很全，還有啞鈴。但是酒店床實在是太軟了，不太適合我們，睡的腰疼。但還是非常喜歡這個酒店，如果再去，我還是會選擇這家酒店的。

Great located in Kalmar centre, with pedestrian street and many restaurants within walking distance. Good and large breakfast buffet, and very helpful and service oriented staff at the reception. There were no available parking in the hotel garage, but easy to find public parking lots very close to the hotel, and at resonable price - in fact cheaper than the hotel garage.