Kouros Exclusive Hotel & Suites - Adults Only

This hotel is nice, but incredibly expensive and the service isn’t great. I paid a lot of money for a room with a private pool (706), but it didn’t get a lot of sun and the pool was always cold as a result so we spent most of our time at the main pool. The staff there were really nice, but again, for the money you spend to stay in a place like this, I’d expect better service. If we ever wanted a drink, we had to get up and go to the bar. There was no one coming around and checking if anyone needed anything, which I think is necessary if you’re branding yourself as a premium hotel. There was also barely ever anyone at reception if you needed help. We often had to chase staff down after waiting around at reception for a while. Taxis into town are 10 euros. The hotel seems to have golf buggy’s and which I think could be utilised to drop guests into town. Again, you’re paying a premium to stay at this hotel, that feels like something that could easily be accommodated to make it feel more premium. The room was a little run down. The shower head was loose, and held in place with a bottle cap?? The overhead shower didn’t work. But the bed was comfortable and housekeeping came every day. On our last day a horrible sewage smell appeared in our room. We informed reception when we went out and they just went in and sprayed air freshener. We came back and the smell was obviously still there so we had to call them back for another solution. I’m not sure what they did but it did appear to fix it. We had a nice stay, but it isn’t value for money and I probably wouldn’t come back. The food in the restaurant is excellent and the pool bar food is decent too.