Cyprotel Faliraki

Stayed July 2024. Rooms are dated and in bad state of repair. Furniture needs replaced. Bathroom looked like it had been tiled in the dark and also had a shower curtain (unhygienic). Drink was awful and in paper cups with long queues at the bar. Think the cheapest soft drinks ever. Food was lacking and often ran out. Big queues and absolute chaos in the “restaurant”. No kids desserts not even ice cream. Ice cream is served for an hour or two a day. (There is a snack shack for slush candy floss etc but this is payable) Not enough seats in the restaurant either. Some of the restaurant staff work very hard and are a credit to the team. Entertainment was horrendous and headed up by a sleeze. Not enough chairs to watch so people were lying on the sunbeds and umberellas around the pool broken, the grassed area got very boggy. There is a small games room which is like a sauna, no air con in there. I was 7 months pregnant but we couldn’t keep our room on, they offered a courtesy room but this was badly managed and they had no control of it meaning we only managed to get in 20 minutes before our transfer. The room was filthy and dirty towels everywhere (was basically a room previous guests had checked out of). I made contact with enzo the manager during our stay and explained our issues He basically said he knew the hotel needed renovated and blamed Thomas cook going bust (5 year ago ). Once he realised he couldn’t/woudlnt rectify any issues he stopped replying. Another point to note is there is a height/age restriction for the slides so if you have small kids look into this. Toilet seats missing in communal areas. Seats ripped in the dining area (where air con dropped on our heads)

Just arrived home from 7 nights at Cyprotel. Family of 4 with 5&8yr olds. We had a good time and the children loved it but I feel it’s definitely a 3 star not 4, if you are looking for a fun low priced hotel great, but don’t expect luxury. The main pool is where all the action is, aqua fitness brilliant. There’s a bar there that opens 10am. The other pool is always very quiet, it’s deep and I think it puts people with children off. The water park is good, children have to be 6 or over to go on the slides and this is monitored by wrist bands. The water seems to have turned our costumes yellow, not sure if it’s the chemicals. The pools are all cleaned first thing in the morning. We had a family room overlooking the water park, air con works brilliantly but the room was very dated, the bathroom flooded when you used too much shower gel, the towels weren’t replaced each day so we had to go and get some from reception on several occasions. A kettle is provided and 4 x small bottles of water, but it isn’t replenished and there’s nothing to make tea/coffee etc with, no cups if you want I’d take your own cups and coffee etc. I wish we knew this before hand. There is a hair dryer, not powerful but works! Luckily you just sleep in the room so none of this bothered us too much. Myself and husband took it in turns to get up at 6am for sunbeds, after a couple of days and still not getting a good spot by the main pool, we got up at 5 and finally got some decent ones. This didn’t bother us but can see how it can. There are always sun beds in with the water slides. I booked Cyprotel Faliraki as read good reviews about gluten free food - important for us as myself and 2 children all have coeliac disease. We had to book our food the day before from a special menu. They didn’t disappoint - fresh pizza/chips/pasta dishes everyday, sadly no desserts though but ice-cream gluten free which children ate plenty of from snack bar. None of the food in the restaurant is labelled, I haven’t been anywhere that hasn’t labelled before, usually the hotel would list the allergens or even the name of the dish but there is nothing, this is frustrating and something that could easily be rectified. My husband had what he thought was chicken one day and it was pork, luckily not a problem for him but could have been for someone else. He ate well from the snack bar & restaurant, mainly some kind of chicken/chips/pizza/donor meat combination. Cocktails and beer is good - although I wish i’d taken our own cups. Great views from rooftop bar & restaurant. The entertainment team is what makes this hotel great - Maddie, Anastasia & Boogie are absolutely lovely, as well as the whole team. On our last night we watched the Michael Jackson show which was awesome. We couldn’t get late checkout and as our transfer was at 7:50pm this was annoying. We were told the hotel was fully booked and it just wasn’t possible. This was the same for all the people we spoke to leaving. The hotel did let u

We stayed as a family of 6 with children aged 1 and 3. The hotel is a great location around 5 minutes drive outside of Faliraki. There’s a land train that stops at the hotel that can take you into Faliraki or parking spaces for car hire. A few restaurants, bars and a shop are within short walking distance. Faliraki beach is great. Also found a lovely bar at Anthony Quinn bay. The rooms are dated but spacious and clean. Fridge and safe came in handy and pool towels can be requested from reception. We found this to be a fun hotel with great options for pools, slides and entertainment throughout the day and evening. The kids loved the face painting and mini disco each night, and the bubble party on one of the days. Never had an issue getting sun beds although if you wanted the best spots you need to be down early. We’d often go to the waterpark pool in the afternoon and always able to get beds here. All inclusive does let the hotel down slightly in terms of choices available. Non branded soft drinks and limited hot drinks options. Cocktails were ok and we liked that beer was at a separate bar to keep queues down. All drinks at meals are self serve. Although the food in the main restaurant all tasted great there were a small amount of options available and desserts were very limited. Queue for pizza seemed unnecessary and I’m sure this could be better managed. Snack bar by the pools is very popular and can often run low on stock. The benefit of being close to town is that if you get bored of the food you have other options close by. Overall we enjoyed our stay and love the island of Rhodes and its rustic charm. If you have kids they will definitely have fun at this hotel.