Utente ospite
18 gennaio 2023
We reserved months in advance. Upon arriving, we found the place empty and a CLOSED sign on the door. We followed the instructions on the sign and went to the other establishment... only to find that there were no rooms there either. The owner ended up putting us in an empty old house. He then came in and wrenched on the hot water heater for a while until he got the hot water running. I asked him if we could get some bottled water. Nope. We arrived in the evening, expecting a hotel with a restaurant and other ammenities (bottled water, etc). We had 2 hungry kids and nowhere for miles to get food. When the Mill House was closed, the owner should've called us. He did not. He could've emailed us. He did not. He could've reached us through the booking agent. He did not. We arrived in the early evening and left at dawn. The owner offered no compensation. We did receive a refund through the booking agent.
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