Kaifeng AITCHONE Hotel

I had a pleasant stay at this hotel. The rooms are high-end, comfortable, and clean. While smoking is permitted in the hotel, I was pleased to find that my room did not have a smoky smell. The staff was attentive to our needs, and the breakfast offered a good selection. However, I found that some essential services for foreigners were lacking. For example, assistance with booking a taxi, sending packages, or arranging tours was not available. I was surprised that some essential services were not included, especially given the number of staff available to assist with carrying luggage and opening doors. This was a missed opportunity to enhance the overall guest experience which is something other hotels in China typically offer at no extra cost. Overall, while the hotel itself is nice, I believe it could benefit from providing these additional services to enhance the guest experience.

酒店雖然離景區有點距離，但是非常值得。一進門就有門僮幫忙拿行李 前台也非常温柔 還送了開封遊覽地圖和洗護用品，聽説是胖東來同款。剛進房間 阿姨就送來了小零食，可以説是各方面都非常滿意了

酒店離河南大學金明校區很近，一路之隔，房間乾淨舒適，裝修風格很有格調，辦理入住很快，服務很好，距離開封府，清明上河園和萬歲山都很近，十分鐘車程，大廳有小童遊樂區，帶孩子首推，點贊👍酒店有地下免費停車場，還配有充電樁，很滿意😀 胖東來同款洗護伴手禮:潤膚露非常好用，很香