Utente ospite
1 gennaio 2025
My wife and I stayed for 3 nights in December 2024. The hotel is nicely situated in the middle of town (lots of markets and other transport options close), offers updated and clean rooms, a nice breakfast with eggs to order, and most importantly exceptional customer service. Here is a detailed account of our experience, but hopefully it is a testament to the excellent service we received. My wife and I ended up in a bad situation with our flight getting cancelled out of Keshod (fly in/out of Rajkot if possible), which messed up a lot of our travel plans; however, Imran the General Manager at Click Hotel was extremely helpful to fix our issue. He first called the airline via a number we were not able to call, then gave us personal access to his office, phone, and WiFi as well as stayed with us to help as we sorted out our new plans. He was truly an amazing help! After all that, we had a disagreement with a local taxi *** that he was able to negotiate and solve that issue as well. We owe so many thanks to Imran!
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