Courtyard Jonesboro

Ryan was an excellent host. When our toilet in our initial room was broken, he did not hesitate to make every thing better by moving us to a different room. My downfall to this was my card had a mysterious charge that no one could explain to me what this charge was. Would I stay at your facility again???? ABSOLUTELY!!!

The property itself was really good. The hotel room was clean. The only negative we were out of body soap in the dispenser shower and had to use bar soap instead. The check in lady was not friendly at all. Honestly took her time to wait on us and seemed we were an in conconvience to her since she had to actually speak to us and check us in. I will say the cleaning stay upon departure the next morning was friendly as well as the lady who waited on us at checkout. My advice is to make sure you have friendlier staff to check in guests because this is the first thing we saw upon arrival. We would have not stayed there if our reservation was not already made. It is the first impression we had of your hotel and unfortunately one we will keep. We will probably not stay here again because of her.

Bed was a little uncomfortable for our liking. I don’t think king bed was actually a king. My husband is 6’3 and feet hung off the bed. Mattress was too firm

Nice! My stay at Courtyard by Marriott Jonesboro was a very pleasant experience.Staff was polite and informative, room met my expectations and was very comfortable. Location was excellent for me and other family members in town for my nephew’s graduation.

This was my second time staying here on my monthly trips to Jonesboro and they are always so nice and my rooms have always been clean. 10/10 recommend

Won't Be Back We rented twenty+ rooms for four nights. The hotel was new, and the staff was friendly. But most of the rooms were never cleaned, and some of them were only cleaned once. A few days after checkout, I received an email saying they were charging us a 25$ extra cleaning fee per room for "excessive trash and intentional harm to rooms." I asked for documented proof and I will include some of the pictures they sent. Our rooms had an occupancy of four each, and we fed them twice a day in the hotel. Their trash cans were full, so they stacked what other trash they had next to the cans.