Recensioni su Hotel Granada Johor Bahru

Risposta dalla struttura: Dear Valued Guest,Thank you for your continued support and for choosing to stay with us for the third time! We're delighted to hear that you find our location convenient with easy access to shops and malls. Your feedback regarding breakfast is greatly appreciated, and we will certainly work on making further improvements to enhance your experience.We look forward to welcoming you back for another enjoyable stay in the future!Best regards,Tunamaya Beach & Spa Resort Tioman Island

Risposta dalla struttura: Dear Valued Guest,Thank you for your thoughtful review! We’re so glad to hear that you enjoyed the cleanliness and spaciousness of your room, as well as our convenient location near the park, eateries, massage shops, and Aeon Mall. It’s wonderful to know that these features contributed to a positive experience.We also appreciate your feedback regarding breakfast. While we aim to provide a variety of options, we’ll certainly look into expanding the selection to offer even more choices for our guests in the future.Thank you again for your kind words and for choosing to stay with us. We truly appreciate your feedback and look forward to welcoming you back soon for another enjoyable stay!Warm Regards,Hotel Granada Johor Bahru

Risposta dalla struttura: Dear Valued Guest,Thank you so much for your thoughtful review! We are truly delighted to hear that you had a great experience during your stay. We’re so pleased that you found the hotel room clean and that the amenities provided matched what was advertised. It’s always wonderful to know that our guests feel comfortable and satisfied with the facilities we offer.We’re also glad that the location was ideal for you, with so many convenient dining options within walking distance. Being just across the road from AEON Bukit Indah and having a 24-hour McDonald's next door makes it easy for our guests to explore and enjoy the area at any time. We aim to offer both comfort and convenience, and it’s fantastic to know that these factors made your stay more enjoyable.Thank you once again for your kind words. We are always striving to improve and enhance our guest experience, and your feedback helps us continue doing so. We look forward to welcoming you back soon for another wonderful stay!Warm Regards,Hotel Granada Johor Bahru

Risposta dalla struttura: Dear Jef,Thank you for sharing your detailed feedback with us. We sincerely appreciate your constructive comments, as they help us understand areas where we can improve and ensure a better experience for future guests.We are pleased to hear that you enjoyed our location, being close to Bukit Indah Aeon Shopping Centre and McDonald's. It’s wonderful to know that our surroundings worked well for you.However, we apologize for the inconvenience you faced with our facilities. We understand that the small gym and its location on the ground floor, as well as the proximity of the swimming pool, did not meet your expectations. We will certainly review the arrangement of these amenities and look for ways to improve accessibility, especially in terms of providing better shelter in case of rain. We also regret the issues you encountered with the food temperature, cleanliness of the room, and the missing amenities like the bathrobe and face towels. These are certainly areas we need to address, and we will be taking your feedback to our housekeeping and food service teams for immediate improvement.Thank you once again for your helpful insights. We are committed to improving our facilities and service to provide a more comfortable and enjoyable stay for all our guests. We hope to welcome you back in the future with a significantly enhanced experience.Warm Regards,Hotel Granada Johor Bahru

Risposta dalla struttura: Dear Valued Guest,Thank you for sharing your detailed feedback. We’re pleased to hear that you enjoyed our location, which is close to shopping, restaurants, and relaxation spots. We strive to provide a convenient and accessible experience for all our guests.We truly appreciate your comments regarding cleanliness, service, and the breakfast offering. Your input is important as it helps us improve, and we’ll certainly consider it as we work to enhance our offerings.We’re especially sorry to hear that the internet connectivity did not meet your expectations. We understand how crucial reliable internet is, especially for business travelers, and we apologize for any inconvenience caused. Please know that we are working to improve this aspect of our service to better support guests like you in the future.Thank you again for your valuable feedback, and we hope to have the opportunity to welcome you back soon with an even better experience!Best Regards,Hotel Granada Johor Bahru

Risposta dalla struttura: Dear Kristalxy,Thank you so much for your continued trust and for sharing such a positive review! We are thrilled to hear that you chose to stay with us again and that you had another enjoyable experience. It’s wonderful to know that you appreciated our great location, excellent service, and overall comfort.Your loyalty means a lot to us, and we’re so grateful for your kind words. We’ll continue to strive to provide the best service and experience for our guests, and we’re excited to welcome you back in the future for yet another fantastic stay.Thank you again, and we look forward to hosting you for your next visit!Warm Regards,Hotel Granada Johor Bahru