Hilton Garden Inn Jiuzhaigou

Must stay hotel!  First we want to give appreciation to Nick Pan (General Manager) for helping us arrange our transportation from/to the train station. Is very nice to get a quick response email with you sir, and also your English speaking ability is very assisting. Secondly to Mina (Front Office Manager, if we are not wrong) who guided us during our 4 days stay. Your information is very supportive of us. Last, to Bryan, who took a long way to pick up and send us from/to the train station. You have good driving skills and a good attitude. Btw, thanks for the hot coffee in the middle of this year's first snow in Jiuzhaigou. Also, thanks to all receptionist staff for upgrading our room to a very nice Suite room. Is not just a huge room, but also a luxury and comfortable room. This is our first time coming to Jiuzhaigou, and you all made it an extraordinary memory. The hotel itself is in a good location. Connection with food and shop complex area. Many restaurants around so that we can taste the delicious local food. The breakfast menu is also good enough with variant cuisine. There is a free laundry service that is very helpful for long tourists like us. Overall, it is a very pleasant hotel for our China trip in Jiuzhaigou. We will recommend this hotel to our relatives and friends.

Accommodation arranged is great even though I wished I was given what I'd preferred, which is a non-smoking room. Service given has been tip-top, and guests can do their laundry here for free! Overall, a good experience with the staff and service provided!

Great, convenient and clean room with excellent service, good breakfast and self-service laundry to facilitate touring in Jiuzhai.

Best is they upgraded the room for us. The only disappointment is when during check out time, a front desk young lady gives us a quite bad attitude. My friend's room is not cleaned up properly as the prior guest had left their belongings in the cupboard.

I stayed in this hotel for 2 nights. The surrounding is lovely, a lot of greenery. The hotel is very new, rooms are clean and spacious. The Breakfast was good, but the menu was repeated the next morning. There is group dance activity in the evening near to the hotel, organized for tourists during holidays. It was exciting to participate in that. 😊😊😊. Service people are helpful. Xena Niu helped us with a lot of useful information before our vacation. It was nice to get a free upgrade to a room with balcony. The manager speaks a little English, the rest doesn’t.

Great location, brand new hotel! One of the best choices when visiting 九寨沟.