Ocean Spring Resort Chengdu - MGallery

This resort is nothing short of amazing and I would definitely rate this resort 10/10! I have a young toddler aged 18MO & elderly parents above 70YO during this stay and we absolutely loved our stay here. Value-for-money (we stayed during off-peak season, weekday, about RMB1000/night for our original room type), relatively new, clean & big rooms. Some noteworthy details: - Service is top-notched. Staff were friendly & very helpful. We could see that they really put in their heart into the work they do. They even gave our little one a panda toy & she loves it - a really nice gesture by the resort. - The resort is located at Jintang, a hot spring precinct. With Trip.com, we booked the hotel bundle/package and it was fantastic. The key items in the package include: (a) A free strawberry picking experience at a nearby humble farm called 许姐草莓采摘. Each booking entitles you to 500g worth of strawberries (transport at own expense, only about RMB10 by Didi). The strawberries were big and juicy, we were lucky cos they are in season now! (b) 40-min Himalayan Salt Therapy/Bath for 1 pax/room (c) Outdoor hot spring experience for the whole family (my 18MO loves it too!). There are many pools to choose from & we could find one which was not too hot for our baby. This is otherwise chargeable from RMB228/pax to RMB468/family of 2A1C. (d) Bicycle rental, but we didn’t try it as it was too cold. - Resort looks amazing, both indoors & outdoors! There were a number of activities for children to enjoy too but our naughty one is too young to appreciate it. Older kids will love them. - We also loved the hotel’s concept of having complimentary bottles of distilled water etc. which is really important to us as we needed a lot of water for our baby’s food. This meant that that we did not have to go to the trouble of finding a supermarket, which is quite a distance away. - We managed to snag a free upgrade to a Spring 2-Bedroom Villa due to our Accor Gold membership & it’s low peak season. All villas come with private pool - ours was available both on L1 & L2. - Hotel uses quality furnishing & Toto toilet, definitely a plus. Water pressure is great too. - We had all our meals at L’Orange as there are no nearby eateries & our time is limited due to our baby. The steamboat set is pricey but highly recommended! The fish & lamb meat (can be changed to beef at diner’s request) were fresh & really good. We liked all the other meat dishes too except for the dumplings. If you have Accor Plus membership, the usual discounts are available too. The hotel breakfast is also at the same restaurant. Breakfast selection was good even though there were not many guests. Areas of improvement: - Resort was able to provide a baby cot for our 18MO. However, the mattress was a little hard & the cot was creaky, it kept our baby awake. - The air-con ventilation vents are directly above the baby cot and it became too cold for our baby in the middle of the night. Couldn’t adjust the temperature no matter what. The staff managed to made it warmer the following night but it resulted in some loud noises, probably issues with the damper. - Rooms can be a little cleaner (e.g we saw dust balls on the floor). Thank you Ocean Spring Resort Chengdu! We had a great stay here. Will definitely be back!

Great Stay

The hotel is very beautifull. All staffs in hotel are very kindly and enthusiastic. I will come back in further.

温泉是我泡過成都附近最乾淨舒服的，上次來住的大床房，2.4米的大床住兩大兩小毫無壓力。這次住的一居別墅一室一廳還帶個私湯，體驗感更好不過床衹有1.8米。服務都挺熱情主動的，酒店環境超好喜歡拍照的可以體驗旅拍，還可以在酒店前台借自行車騎行。附近還有個海泉灣可以玩，有很多水上項目，國慶期間還能釣魚，保安説其他時間不讓釣

房間非常乾淨衞生，酒店前台小姐姐不僅很美，最主要服務態度非常nice👍，湯池很乾凈，温度適合……讓我很動容的説這個酒店提倡環保♻️，環保理念滲透到每個細節，牙刷也是木質的，早餐也很豐盛～

這次呢想着是週末就帶着家裡的小朋友放鬆一下來這個温泉酒店泡泡温泉，剛好週末，所以酒店內小朋友的活動特別多，剛進大堂就聞到一股糖油果子的味道，大堂後面有免費的綠豆湯和糖油果子特別好。酒店內的環境也很優雅，有很多的綠化，特別是温泉區，也有小朋友專有的池子，泡了很舒服。服務人員態度極佳，無論何時都樂於助人。房間乾淨整潔，床上用品柔軟舒適。食物豐富美味，早餐的種類也特別多，用餐的時間也特別人性化。下次節假日也打算帶家人來體驗一下。

這家温泉酒店整體體驗不錯，這次是一家三口來入住的，在辦理入住的時候管家就看見有帶小朋友就給提前準備了小朋友的洗漱用品，葉就感受到了無微不至很細心的服務。房間比較寬敞明亮，設施齊全且現代化。因為是週末帶了小朋友來玩的，酒店大堂的話也有小朋友可以自己體驗的小手工，酒店的温泉水質量一流，裏面也有很多池子，也有小朋友專門的池子，也能舒緩身心的疲勞。酒店的早餐也有有很多選擇，下次有機會會帶着父母一起再來。

一家四口週末出行，先去了三星堆參觀，客房管家提前一天就聯繫和確認了行程，並貼心的提前準備了小童洗漱用品，當天還在三星堆呢就收到管家通知，意外的給免費升了一居別墅當房，必須點贊！！！私湯體驗感果然不一樣，下着小雨，小院裏泡着温泉那感覺，簡直了！酒店的早餐也很精緻，還有小朋友的手搖船可以玩，一家人都很開心，準備二刷…

來成都耍的，無意看到這家酒店，看着環境不錯就定了，沒想到還有管家服務，入住前一天就有管家來添加微信，詳細的介紹了酒店的設施設備，也提前幫忙約好了沙療鹽療，非常細心仔細，酒店環境也很不錯，剛進酒店大門就感受到酒店的大氣，工作人員都熱情友好，還有擺渡車引領到房間，房間門口可以停車很方便，私湯泡着也很舒服，公共温泉就非常有特色，冬天來肯定温泉更舒服