Ocean Spring Resort Chengdu - MGallery

This resort is nothing short of amazing and I would definitely rate this resort 10/10! I have a young toddler aged 18MO & elderly parents above 70YO during this stay and we absolutely loved our stay here. Value-for-money (we stayed during off-peak season, weekday, about RMB1000/night for our original room type), relatively new, clean & big rooms. Some noteworthy details: - Service is top-notched. Staff were friendly & very helpful. We could see that they really put in their heart into the work they do. They even gave our little one a panda toy & she loves it - a really nice gesture by the resort. - The resort is located at Jintang, a hot spring precinct. With Trip.com, we booked the hotel bundle/package and it was fantastic. The key items in the package include: (a) A free strawberry picking experience at a nearby humble farm called 许姐草莓采摘. Each booking entitles you to 500g worth of strawberries (transport at own expense, only about RMB10 by Didi). The strawberries were big and juicy, we were lucky cos they are in season now! (b) 40-min Himalayan Salt Therapy/Bath for 1 pax/room (c) Outdoor hot spring experience for the whole family (my 18MO loves it too!). There are many pools to choose from & we could find one which was not too hot for our baby. This is otherwise chargeable from RMB228/pax to RMB468/family of 2A1C. (d) Bicycle rental, but we didn’t try it as it was too cold. - Resort looks amazing, both indoors & outdoors! There were a number of activities for children to enjoy too but our naughty one is too young to appreciate it. Older kids will love them. - We also loved the hotel’s concept of having complimentary bottles of distilled water etc. which is really important to us as we needed a lot of water for our baby’s food. This meant that that we did not have to go to the trouble of finding a supermarket, which is quite a distance away. - We managed to snag a free upgrade to a Spring 2-Bedroom Villa due to our Accor Gold membership & it’s low peak season. All villas come with private pool - ours was available both on L1 & L2. - Hotel uses quality furnishing & Toto toilet, definitely a plus. Water pressure is great too. - We had all our meals at L’Orange as there are no nearby eateries & our time is limited due to our baby. The steamboat set is pricey but highly recommended! The fish & lamb meat (can be changed to beef at diner’s request) were fresh & really good. We liked all the other meat dishes too except for the dumplings. If you have Accor Plus membership, the usual discounts are available too. The hotel breakfast is also at the same restaurant. Breakfast selection was good even though there were not many guests. Areas of improvement: - Resort was able to provide a baby cot for our 18MO. However, the mattress was a little hard & the cot was creaky, it kept our baby awake. - The air-con ventilation vents are directly above the baby cot and it became too cold for our baby in the middle of the night. Couldn’t adjust the temperature no matter what. The staff managed to made it warmer the following night but it resulted in some loud noises, probably issues with the damper. - Rooms can be a little cleaner (e.g we saw dust balls on the floor). Thank you Ocean Spring Resort Chengdu! We had a great stay here. Will definitely be back!

Great Stay

The hotel is very beautifull. All staffs in hotel are very kindly and enthusiastic. I will come back in further.

非常專業的親子酒店。專業是指能抓住有娃家庭的需求，孩子開心大人自然滿意。温泉池從早上10點開到晚上11點，室內室內池和室外池花樣多，小孩子玩得樂此不疲。小小的河心島也大大滿足了娃的探索欲，還有就是小河道里的各項設施，小朋友玩得不要太高興。表揚一下工作人員張永傑，人很nice，看我們不會撐船，主動帶我們兩個大人兩個小孩在河裡遛了一圈。金堂索菲特不算大熱酒店，人不打擠，體驗感就又要往上拔一拔。建議怕擠的家長們打卡，絕對乘興而來滿意而歸。

酒店環境優雅舒適，符合5星標準。假期滿客，很多家庭出行，很熱鬧。酒店硬件設施完備，餐食水準不錯，衹是感覺人手稍不足。想來泡温泉的，衹是季節不太對，今年中秋了還這麼熱，門都不太想出。換個季節再來好好體驗吧。另外，管家小肖服務很好，出行前兩天就幫忙協調安排，有問必答。因為有長者和狗狗，所以出門總是會囉嗦一些，但是小肖都盡力幫忙對接照顧，很是貼心。特別感謝🙏

是體驗最好的一家店了，氛圍很好，讓人感覺很舒服😁，主打帶2歲多小朋友遊玩，最看重兩點，一是環境衞生乾淨，二是小朋友吃飯方便，在這裏完美解決了我的問題，酒店對小朋友也很友好，訂的別墅房型，車直接停門口簡直太太方便，因為小朋友出門要帶的東西實在太多，打開房間門就可以拿東西，不要太方便了，以後又多了一個週末遊玩的好地方✌️✌️

來到這家温泉酒店，簡直是一場視與覺的盛宴。踏入酒店，感覺就彷彿是穿越了時空，寧靜舒適的環境讓人瞬間放鬆。入住前一天就有管家提前聯繫到我們，並幫我們延遲了退房。入住期間，享受的不僅是泡温泉的舒適，更是身心放鬆的愉悦。服務人員熱情周到，無論是餐食還是客房服務，都讓人感到滿意。這次的體驗讓我深深感受到了家的温暖，下次還會再來！強烈推薦給所有尋求放鬆的朋友們！

我在這個週末的温泉酒店體驗中感受到了超乎想象的舒適與愜意。酒店的温泉水質純凈，熱力恰到好處，舒緩了我一天的疲憊。房間温馨，服務人員態度親切周到，為我的住宿增添了額外的愉悦感。早餐的種類豐富，口感上乘，提供了滿滿的能量開始新的一天。酒店內環境優美，適合休閑放鬆。強烈推薦這家温泉酒店，為旅途帶來了一份難得的寧靜與舒適。五星好評，期待下次光臨！

此温泉酒店環境優美，服務一流。一踏入酒店，温馨的氣氛便撲面而來。酒店內的設施齊全，客房舒適且乾淨整潔。尤其是温泉區域，水流緩緩，温度適宜，泡完之後身心舒暢。餐飲方面，菜品豐富多樣，味道鮮美。員工們熱情周到，始終面帶微笑。此次入住體驗極佳，無論是商務出差還是休閑度假，都是絕佳的選擇。強烈推薦給需要放鬆身心、享受高品質服務的朋友們！