Ocean Spring Resort Chengdu - MGallery

Overall very good experience.Nice for big family with kids and elderlies.Relaxing pace and lovely ambience.Specially highlighting staff named Taylor and 小陈 who are attentive and professional. Love how genuine are them when communicating with the guest.

This resort is nothing short of amazing and I would definitely rate this resort 10/10! I have a young toddler aged 18MO & elderly parents above 70YO during this stay and we absolutely loved our stay here. Value-for-money (we stayed during off-peak season, weekday, about RMB1000/night for our original room type), relatively new, clean & big rooms. Some noteworthy details: - Service is top-notched. Staff were friendly & very helpful. We could see that they really put in their heart into the work they do. They even gave our little one a panda toy & she loves it - a really nice gesture by the resort. - The resort is located at Jintang, a hot spring precinct. With Trip.com, we booked the hotel bundle/package and it was fantastic. The key items in the package include: (a) A free strawberry picking experience at a nearby humble farm called 许姐草莓采摘. Each booking entitles you to 500g worth of strawberries (transport at own expense, only about RMB10 by Didi). The strawberries were big and juicy, we were lucky cos they are in season now! (b) 40-min Himalayan Salt Therapy/Bath for 1 pax/room (c) Outdoor hot spring experience for the whole family (my 18MO loves it too!). There are many pools to choose from & we could find one which was not too hot for our baby. This is otherwise chargeable from RMB228/pax to RMB468/family of 2A1C. (d) Bicycle rental, but we didn’t try it as it was too cold. - Resort looks amazing, both indoors & outdoors! There were a number of activities for children to enjoy too but our naughty one is too young to appreciate it. Older kids will love them. - We also loved the hotel’s concept of having complimentary bottles of distilled water etc. which is really important to us as we needed a lot of water for our baby’s food. This meant that that we did not have to go to the trouble of finding a supermarket, which is quite a distance away. - We managed to snag a free upgrade to a Spring 2-Bedroom Villa due to our Accor Gold membership & it’s low peak season. All villas come with private pool - ours was available both on L1 & L2. - Hotel uses quality furnishing & Toto toilet, definitely a plus. Water pressure is great too. - We had all our meals at L’Orange as there are no nearby eateries & our time is limited due to our baby. The steamboat set is pricey but highly recommended! The fish & lamb meat (can be changed to beef at diner’s request) were fresh & really good. We liked all the other meat dishes too except for the dumplings. If you have Accor Plus membership, the usual discounts are available too. The hotel breakfast is also at the same restaurant. Breakfast selection was good even though there were not many guests. Areas of improvement: - Resort was able to provide a baby cot for our 18MO. However, the mattress was a little hard & the cot was creaky, it kept our baby awake. - The air-con ventilation vents are directly above the baby cot and it became too cold for our baby in the middle of the night. Couldn’t adjust the temperature no matter what. The staff managed to made it warmer the following night but it resulted in some loud noises, probably issues with the damper. - Rooms can be a little cleaner (e.g we saw dust balls on the floor). Thank you Ocean Spring Resort Chengdu! We had a great stay here. Will definitely be back!

酒店在成都都市圈金堂境內，自駕一小時路程，交通便利。酒店園區規化合理、房間整潔乾淨、早餐豐富可口、温泉潔凈舒適、魚兒悠閑自在。是個假日週末避世休閑的好地方。園區內自栽桔子樹，果大果肥。我住的客户面向東邊，清晨起來正看着日出東方，霞光萬丈，蔚為壯觀，趕緊抓拍。哈哈哈哈哈

此次入住成都海泉灣酒店，體驗非常滿意！酒店地理位置優越，走高速很方便，交通便利，周邊是鄉村生活，房間整潔舒適，裝修雅緻，床品柔軟親膚，睡眠質量極佳。浴室乾濕分離，熱水充足，洗漱用品品質高。服務人員熱情周到，從入住到退房都貼心細緻，讓人倍感温馨，在酒店的早餐豐富多樣，中西結合，美味可口，餐廳Vivian 小段的服務很細心，已預訂12月份再次入住，帶父母孩子再過來玩，非常適合和家人出行與休閑度假。強烈推薦！！！

訂的 VR 房，一進房間就被床上用毛巾疊的可愛熊貓吸引，好有愛。小朋友很喜歡玩 VR，玩得很滿意。房間挺大，床很大隨便滾，設施還挺有質感的。酒店工作人員的服務都很好，客户體驗不錯。温泉的話，也是比較超預期，水質乾淨無異味，環境幽靜有氛圍感，三頓飯都在酒店吃的，菜品味道也做得不錯，食材新鮮。除了温泉我們還玩了划船、乒乓球，桌球等，休閑度假妥妥的，家人都感覺還想再來玩。

必須要親自點評一下這次出遊全程，無論是工作人員的服務態度還是酒店的環境都一個大大的贊！因為我提前有説家人生日，一進門我就感受到了滿滿的誠意，送了紅酒小蛋糕還有水果，以及誠意滿滿的手寫卡片。可能是因為淡季，温泉人也不多，整體過程就是舒心又愜意