CH Brila Tana Resort Hotel

老舊差 偏僻出去很難打車 下水道反臭嚴重。房間小，早飯品種少，沒有一直熱着，8點下去都是涼的。不會再選擇這家酒店，1150一個晚上，連全季都不如，都是照騙

I booked 2 hotels in this area, for half of the week each. I had chosen them both due to their pools and beautiful looking rooms/facilities. The staff were incredibly helpful and responsive to my messages on WeChat. However, they admitted it was their first time having non-Chinese guests and there were various issues that they needed to improve. The tea ceremony left my parents confused, as there was no translation tool used, and very little explanation as to the session. In other situations, I have had tea ceremonies that involve explanation of how the tea is made, how it should be drunk, what sort of people drink this type of tea etc. (To overcome the disappointment of this, we were gifted a pack of the delicious tea however). We selected this hotel based on the pool facilities mostly and were very disappointed to arrive to dirt-filled pool water that had branches and other debris inside. The staff were very apologetic and explained the recent storms caught them unawares. However, little action was taken to clean the pools until I raised this matter. When we went to the second hotel of my choice, they had more pools, all of which were clean and full of water, even though the same storm would have hit them. The photo shoot was great, and the photographer was excellent. The rooms were comfortable and the seating area was nice. We did not use the sitting area within the pool section however, due to the dirty pool etc. The breakfast was only served to us on our first day, and then a buffet on the second day. For us, we personally preferred the buffet so that we could select our portion sizes ourselves. I think over time, the staff will become more confident with foreign guests and this resort will be greatly enjoyed.

這是家非常可惜的酒店。首先酒店非常不錯，但是細節和管理堪憂。酒店的衞生是不達標的，有很多衞生死角沒有處理到位。本來作為酒店最大的賣點泳池，根本臟到沒法用。然後是酒店員工感覺培訓的層次不齊，兩個小夥子很客氣很有禮貌，另外一個個子高高的好像是東北的小姑娘也很好，很有禮貌。但是另外一個前台就真的有點拉低酒店水平啦，拉着臉😂見到這麼好的資源被浪費，作為同是酒店經營者，真的覺得好可惜…

非常好！ 酒店住的很舒服， 前台小姐姐很漂亮很熱情！ 位置也不錯， 就是一個古寨旁邊，很多小姐姐拍人生照片。 酒店外面吃東西也方便。 非常推薦！ 強烈推薦！

房間很大，會有歡迎水果，飲用水很高級，泳池很大，早餐是熱炒，非常好吃，整體下來孩子們很喜歡，前台客服態度好，臨走還會幫我們搬行李。

首先酒店人員的服務還算可以，訂完酒店服務員會主動打電話問需不需要接機或者接站。這點點個贊，住宿乾淨衞生一般，不是很理想。早餐非常一般。泳池衞生也令人堪憂。性價比不高。