Xitang Wanda Moments Resort Hotel

攜程下單操作方便。 酒店🏨環境不錯；房間不算大，但方方面面都挺到位細緻的；也很乾凈；衞生間🚻🚽是自動沖水帶清洗功能。 還有管家服務，很貼心；小管家靜靜服務很不錯，提前電話☎️聯繫溝通入住情況，考慮到帶孩子一起，還幫忙免費升級了親子套房；入住後也貼心送上小水果，態度也很好很親切。 整體入住體驗非常不錯，有機會還會過來玩玩。也很感謝管家靜靜。

一直很香下一次江南，這次在過年前安排了來西塘，選了下發現這家酒店裡景區很近，而且新開，性價比又很高，就選擇了。 環境：這裏的環境建設很有意境，有小庭院，就是可惜下雨天沒有辦法坐坐 衞生：新的酒店。所以特別乾淨，衞生 服務：酒店服務很好，看我們帶小朋友，特意升級了親子房間，還和我們提供了很多西塘遊玩就餐的攻略。 免費代買優惠門票83折:真的打折了 精美香囊:贈送了香囊還有水果 特別感謝酒店的小田，給我們提供了貼心的服務。

This is a chain hotel. Very good hospitality. We’re too tired to walk to look for lunch, so ordered from ******* then the hotel help to liaise with the restaurant to send the food to hotel in bowls and plates instead of delivery packaging. In the end we have our lunch at hotel dining area in a comfy way. There’s laundry room for washing and drying. Welcome drink is provided. Beside the hotel there’re few Osmanthus trees, smell so sweet. Cons side is although the hotel is nonsmoking hotel but people still smoke at the lobby, inside the lifts and even aisle to hotel rooms, which is very bad. Our room is closed to lift hence all the time smell cigarette smokes, even with air purifier in the room also unable to remove the cigarette smoke smell. In the end we changed new room, with lesser cigarette smoke smell. Besides that, the toilet & shower room shared one glass door. If someone use the toilet (closed the toilet with glass door), the shower room will be in the opened concept, no door to close