Hawthorn Tree Hotel (Tianfu International Airport)

Hotel really quite and surrounding very friendly and also quite Clean Very near airport Speed pickup and dropping to airport

This was nice and friendly Hotel I have ever stayed so far, near to the airport and convenient. They also offer me free airport drive.

This is the worst hotel ever; even my husband, who is usually very mild, said there's nothing good about this place. 😂 Location: BAD - it's quite far from the airport, on top of a mountain, even though they have some food around! Airport transfer: BAD - the receptionist insisted that we needed to reach the pick-up location before calling them. In the end, we waited for 30 minutes at the gate with the temperature at 5 degrees! The hotel: BAD - we booked a queen-sized bed room, and the hotel staff insisted on "upgrading" it to a bigger room with 2 single beds. We asked for our original room, and in the end, they finally said that room wasn't available anymore! The hotel room was normal but it smelled! The staff: BAD - We asked the hotel staff to help us to pick up a delivery which is 100 meters away and was requested to pay 50 yuan for their service!! And the worst part is we told the hotel we didn't need transport the next morning; we would arrange our own. But at 5 am, our room phone rang, then at 5:30 am, someone came to our room and banged on the door, asking us to wake up! We had to tell them again we weren't taking their transport. Then at 6:30 am, they banged on the door again!!! 我一嘴的草泥马不知当讲不当讲 ！真心不推荐这个酒店！做生意要厚道！