Chonpines Hotel (Xinhui Pedestrian Street)

Pros: Got the room upgraded to a bigger one with better view, I believe that’s one of the benefits being a C-trip Gold member. We used the  laundry room self-service in the evening, however， we were too tired to keep waiting for the dryer to stop working so we called the front desk to request someone to help us to remove the dried clothes after midnight and they did it nicely !  really appreciate! Cons：the guy who cooked the noodles acted really impolite and very weird!  when me or other guests greeted him saying “Good morning !” in Cantonese to him, he didn’t greet back to anyone at all! Neither had eye contact to anyone, just keep having his back to the guests without facing to anyone , even when he was not busy but he rather facing and staring to the stove and kept stand still for very long time,,  when I was the only one guest waiting for my noodles in soup there, I kept waiting for more than 10 minutes and every time when I asked him how long it would take or how long do I have to keep waiting ? he did not reply me at all! So the next morning I did not go to him for the noodles anymore! when I complained about this to the front desk when I checked out, two receptionists there told me that the guy acts weird in front of them and other employees the same way too! One lady said Yes he didn’t talk to people normally …. If he doesn’t like his job, just go work somewhere else and let someone else who can smile to people and greet to the guests to get that job !

Very friendly staff

This is the second time we stayed in this hotel as we found their hotel offers good breakfast. Plenty of good food and shopping around the hotel. Thumbs up!!!

location is excellent. walking street is right beside the hotel. tons of restaurants and cafes there. There also a supermarket beside. room is spacious and clean. front desk staffs are nice and helpful.

Very Good…………………………………………………………………………………………………………………

very good for this experience