Villa Brown Moshava - a Member of Brown Hotels

Spent 3 nights at the Villa Brown (Ba) Moshava in Mid-September and while it is a lovely restored building / boutique hotel as the website shows, had some issues with the size and cleanliness of the room. The Good: Efficient staff with check in and answering inquiries; good breakfast with local coffee shop and they have prepared boxed meals during Shabbat; complimentary coffee & snacks in lobby; location was in a residential neighborhood south of the old city (about a 10-minute walk to First Station and a 25-minute walk to Jaffa Gate); also close for taxi service to Rachels Tomb Crossing / Checkpoint 300 for Bethlehem. The Not So Good: Room size & overall cleanliness…Booked a Superior Room with Balcony and it was very tight given two travelers, two suitcases, carry ons, etc. No separate closet or chest of drawers, but rather a hanging rack / shelf to put your clothes just to the left of the balcony door. The main issue was the cleanliness…upon our check in did not seem as though the floor had been vacuumed since the prior guests, walls were tired and dinged up, also a layer of dust upon all drapery and other surfaces, finally the bathroom cleanliness was below par. Our bathroom could have used a deep cleaning with some disinfectant and bleach, even after the room was serviced the bathroom / bathroom floor just never felt clean, it was a surface wipe down at best…glad they had slippers in the room. For this price point will go elsewhere for our next stay in Jerusalem.

The hotel is in a great location. Staff are friendly and helpful. Unfortunately I didn’t have the best start. Arrived late at night, room keys didn’t work, which was ok with physical key, but AC didn’t work - all was sorted after a while by the stuff and was given a complimentary breakfast, but could certainly do without these issues late at night. Hotel has great potential but a little tired - needs a facelift to reach its potential.