Hotel in zona Hebrew Music Museum, Gerusalemme

In generale, un posto pulito e bello, ma sono un sonno leggero, e il rumore del traffico era purtroppo troppo per me per dormire confortevolmente. Ma io andavo in compagnia di altri, meno dormitori leggeri, e non avevano problemi a dormire nella stanza accanto a me. L'ingresso dell'hotel era custodito dal fumatore, forse dovrebbero lavorare un po' sulla prima impressione che davano ai loro ospiti.

We had stayed at this hotel a year ago and the standard has dropped to a level that we were extremely disappointed and saddened to experience. Our Premium room,had a lovely view and was a good size. There was had no hairdryer yet there were in the standard rooms,shower door was broken,flexible mirror on bathroom wall missing,bottle top and dusty under beds for all of our 3 night stay. The TV channel about the hotel had an area for requests. We requested an iron and hairdryer. Neither were acted on. We asked for an iron in person after we had no response in 24 hours . Limited information on the Hotel TV Channel. The plus side is a great location and nice staff in the dining area, Shabbat dinner and lunch delicious and plentiful and staff in the dining area responsive and nice. The man at reception on Saturday 15 April was very helpful. Unfortunately,the person at reception ,Israela,-no badges worn- was extremely rude and unwelcoming. No greeting on arrival or at any time. Complete indifference. We arrived soaked after a downpour. The catering person advised us there were no umbrellas the receptionist just ignored our sodden state. . Any request was answered with no before we had finished a sentence. A total lack of hospitality and care .Whist at the desk,someone came to complain about a sewerage smell in room which was met with a shrug of the shoulders . We had many an underwhelming encounter with her one of them was when we requested a late check out advised we were willing to pay for half day board,I had seen rooms were available, once again her response was no ,without looking in the system. I checked again the next night and the gentleman on the desk looked to see if it was possible and advised us we could certainly have late checkout.We asked for our rooms for 3 consecutive nights Israela told us we would have to change rooms to do so,,this proved not to be the case. I could go on about more situations and will write to management.I think the message is clear.

E’ stato tutto incredibile. Ci siamo sentiti coccolati come una reggia d’altri tempi. Cibo curato nei minimi dettagli e camerieri professionisti che hanno servito prima di noi, presidenti da ogni dove. il giardino profuma di rose e dalla finesta entra un arietta magica mente la vista della citta’ vecchia abbaglia la mente. La sera ci hanno portato vino e cioccolatini delizioni in camera e il direttore ci ha fatto un tour storico del posto. Consiglio a tutti di vivere questa esperienza unica. La sera si sentono le campane del YMCA (nella foto) suonare melodie che rendono l’atmosfera ancora piu’ speciale.

Posso raccomandare questo hotel a tutti i visitatori a Gerusalemme.Il servizio è graT e la cura dei loro visitatori eccezionale.Si trova a 10 minuti a piedi dalla stazione centrale di autobus di Jaffa Street e a 10 minuti a piedi dal famoso Shuk, Il mercato aperto.Si trova sulla prima stazione della Light Rail direzione nord.Grande colazione e cena, molto buon letto, Wi-Fi gratuito e acqua calda.Il privato? Molto competitivo e il più basso della sua classe.Ancora una volta, completamente riconosciuto.Ho visitato questo hotel diverse volte durante i miei viaggi e questa è ora la mia unica scelta.

The view from the upper floors is magical. The rooms are large and have a small balcony, refrigerator, safe, iron, coffee supplies. The bed is comfortable, the linens feel good and smell nice. Breakfast is ample and includes everything one expects from an Israeli luxury hotel. The pool is clean and climate controlled. What makes this hotel special is the employees. Everyone is super helpful. That goes for every department. Reception, housekeeping, kitchen, you name it. You can tell that they choose their employees carefully and emphasize customer service. Everyone gives the impression of really wanting to please the guests, even if it means going out of their way. I highly recommend this hotel.

Administrators, front desk, staff, and caretakers were helpful going above and beyond to make my superfast and very tight-schedule in Jerusalem possible. Rooms were neat, clean, and pre-cooled - good for instantly sleeping in my case. I couldn't go for breakfast due to time constraints but the lobby smelled so nice that I have no doubt whatever was inside was amazing! (P.s. 80% of taste is smell). Location-wise, the hotel is located in the heart of Jerusalem and however it is currently rated 4 stars, I feel everything here is equivalent to 5 or 7 star hotel I have visited given that I travel mostly with work on my mind and/or have visited hotels with professional company. The hotel was silent and peaceful and one can work there. Food was too tilted on the romantic side. The location was great. All of this was just 100 Euros is also very economical. Thank You to the lady at the reception for helping me to order a Dominos Pizza at 1 AM when I arrived and staff who received it for me.

Ottimo albergo e una menzione speciale per Chanoch Ovad, gentile e professionale come se ne trovano pochi. Mi ha aiutato a risolvere alcuni problemi con semplicità ed efficenza Grazie Chanoch L'albergo è situato a meno di un km dalla stazione centrale dove da lì si può prendere il tram per la città vecchia. Molto comodo e i mezzi pubblici in Israele vanno benissimo.