[Guest Policy]
• Room rates are based on the standard occupancy. Any additional guest fees beyond the standard occupancy must be paid in advance
• Entry will be strictly limited if the total number of guests (including infants and toddlers) exceeds the maximum occupancy. In case of over-occupancy, check-in may be refused on-site without refund.
• Visitors or individuals not included in the reservation are not allowed to enter the property.
• Minors are not permitted to stay without a legal guardian and the check-in may be refused on-site without refund.
• Please make sure to follow the standard occupancy and additional guest policy.
[Facilities / Additional Services]
• Available facilities and additional services (e.g. BBQ, swimming pool, fire pit, etc.) may vary by property and by room type.
• For details on fees, availability dates/hours, and usage conditions, please contact the property in advance or refer to the property's official website.
• Access to facilities and services may be restricted depending on on-site conditions such as price changes, service changes, weather, season, or equipment failure.
• Please confirm availability with the property before booking. Refunds will not be issued for unused facilities or services.
[Reservation Notice]
• Room availability may change on real-time and 100% accuracy is not guaranteed.
• Double bookings may occur. In such cases, the reservation with the earlier completed payment will be prioritized and confirmed.
• Please check the cancellation policy and fees before making a reservation.
• The property’s contact information will be automatically sent to your mobile phone once the reservation is completed.
• For same-day bookings, please contact the property directly before making a reservation.
[Stay Guidelines]
• To ensure smooth property operation, please adhere to the designated check-in and check-out times.
• Please comply with the property's latest check-in cut-off time.
• If you expect to arrive after the check-in cut-off time, you must contact the property in advance for further instructions.
• Please keep the room and all facilities clean for the next guests.
• Please avoid excessive noise (loud shouting, disruptive entertainment or drinking, etc.).
• Pet policies vary by property. Please confirm in advance.
• At pet-friendly properties, please follow the property's pet policy when booking and during your stay.
• At properties that do not allow pets, entry with pets may be refused.
• Before check-out, please tidy the room, have it inspected by the property manager, and return the room key.
• Please separate and dispose of all trash before check-out.
• To maintain room condition, cooking or consuming food with strong odors (e.g. pork, fish, spicy soup, fermented soybean paste stew, crab, etc.) is not allowed in the room.
• Personal heating/electrical appliances are not permitted to prevent any emergency situation.
• Smoking inside the room is strictly prohibited. Smoking is only allowed in designated areas.
• A cleaning fee may be charged if in-room smoking is detected.
• The use of fire hazard items (portable gas burners, candles, fireworks, etc.) is not allowed inside the room.
• Guests are responsible for any fire caused by negligence.
• For rooms with a private spa or jacuzzi, please note that some properties do not allow the use of bath additives. Please check in advance.
[Liability]
• Guests are responsible for any damage, breakage, or loss of property facilities or items during their stay.
• Please inform the property manager immediately if any damage or malfunction occurs.
• The property is not responsible for the loss of valuables. Please take care of your personal belongings.
[Important Information]
• Actual room and property conditions may differ from photos.
• Parking policies vary by property. Please check in advance.
• Check-in and check-out times may differ by room type and property. Please confirm beforehand.
• The above information is subject to change depending on the property's circumstances.
