Courtyard Jekyll Island

Somehow I got Covid while staying there. Came home sick. Had been hope all week on vacation then came to the hotel for the weekend and got sick.

Disappointed had an view room 455. 1st day killed some bugs crawling on table. Always fearful for roaches. I called front desk, said they would have someone up immediately. No one ever showed. OV room was far corner from ocean. Couldn't use balcony comfortably as it had a huge vent that sounded like a jet engine on take off. I usually go to the Westin but thought we'd give the Courtyard a try. Next time back to the Westin.

Decent place but very slow service. Room cleaning not done on the correct day and ZERO drawer and closet storage for clothes. Literally had to live out of the suitcases

I booked via *******. I elected to not require cancelation insurance. I called the front desk and was told they had a working hot tub. This is why i reserved a room there instead of the Westin. I arrived after mudnight and was told the hot tub was working in person. That's all i wanted ! I woke and watched people move toward the pool. I told my fiance we needed to get out there now because i wanted to soak before it was crowded.. we dressed for it, got inside the pool area just to find it was caution taped off and not in service. The front desk said " they just needed time". I explained time is something i didn't have.. i will never return ! I booked a room at the Westin and we went there to be poolside.. i called that evening to ask about the hot tub. They said it wouldn't be fixed that day.( i had hoped it would be since several hours had passed.. I had two hotels booked in one day. I paid for two rooms because i went for a 2 day excursion to relieve stress just to be upset and worse off the when i woke to begin my day.. Never again ! The Westin came through.. i just wish they kept the hot tub.

We enjoyed the property. The on-site restaurant was wonderful and it was great to have a meal or get coffee or a drink while we were there.

Our room was very nice with easy access to parking. The coffee maker in the room was cheap and did not work well. Thankfully they had free coffee available in the store. The mini fridge was extemely small. The aim seemed to be to want you to eat in their restaurants. When we made our reservation, we were not told that there would be a $30/day “Destination Fee.” The good news is this could be used towards restaurant and store charges in hotel, but the bad news is it was deceptive not to make this clear before you paid for the hotel. This was Expedia’s fault per the hotel. Pool, beach access and entertainment amenities were good!