10, Hamdeok 6-gil, Jeju, Jeju Province, 63333, South KoreaDettagli hotel
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1 notte
Recensioni degli ospiti
3.7/5
97 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione3.7
Strutture e servizi3.7
Servizio3.7
Pulizia3.6
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Tutte le recensioni(97)
Recensioni positive(77)
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Soggiorno meraviglioso!(25)
Posizione conveniente(14)
Piscina meravigliosa(9)
Vicino alla spiaggia(9)
Aria condizionata così così(6)
Ambiente di classe(5)
Vista meravigliosa(5)
Con piscina a sfioro(4)
Recensioni negative(20)
Utente ospite
Camera Superior per famiglie con letti singoli
Soggiorno: 7. 2024
Viaggio con amici
1 recensione
4.0/5
Molto buono
Pubblicata: 17.7.2024
A nice place to stay but we arrived early and we are used to the hotel giving us a room early if it is available. They said we could get in a room early but we would have to pay. Not good customer service for travelers.
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Feiruza
Camera Superior per famiglie con letti singoli
Soggiorno: 5. 2024
Coppia
10 recensione
5.0/5
Eccezionale
Pubblicata: 8.5.2024
Hotel was very clean and service was awesome 🌹we Will visit next time for sure
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Alpine
Camera Deluxe per famiglie con letti singoli
Soggiorno: 2. 2024
Coppia
2 recensione
5.0/5
Eccezionale
Pubblicata: 15.2.2024
Hopefully we will go back this summer w/ kids. Nice hotel it’s clean, their staffs are friendly especially in the front desk and the best thing is… it’s near from Hamdeok beach, i guess it takes approximately 5 minutes walk and there you go. 🌅🏝️🥰 ⛺️⛱️🚤🏖️
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ViviLeon
Camera Superior per famiglie con letti singoli
Soggiorno: 9. 2023
Viaggio con amici
61 recensione
3.0/5
Pubblicata: 15.10.2023
I recently stayed at Seoubong Beach Hotel, and overall, it was a good experience with some notable pros and cons. The hotel was clean and maintained, and the service at the front desk was excellent.
The rooms were satisfactory in terms of comfort and cleanliness. However, a disappointment was the absence of toiletries, which is usually expected in hotels. The view from the rooms didn't live up to expectations, as it was not particularly appealing.
On the positive side, the hotel's proximity to the beach was a plus for beach lovers. However, it's worth noting that it's far from most tourist attractions, which might be inconvenient if you plan to explore the area.
The main reason we booked this hotel was for the pool, but to our dismay, it was closed during our stay, which was a big letdown. In summary, Seoubong Beach Hotel offers good service, but the absence of toiletries, lackluster views, and the closed pool were disappointing aspects of our stay.
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Sabohat
Camera Superior per famiglie con letti singoli
Soggiorno: 9. 2023
Viaggio con amici
2 recensione
3.2/5
Pubblicata: 5.10.2023
I am writing to express my deep disappointment and dissatisfaction with my recent stay at your hotel, Seoubong Beach Hotel from Sept 23-26. While I had initially looked forward to a pleasant experience, I regret to inform you that the behavior and attitude of some of your staff members were awful.
During check in the behaviour of your staff Kelly Oh to be discourteous and unprofessional. She was very rude. We booked and paid the room for 3 adults she asked us extra charge and could not explain for what we need to pay extra 30000 Won. She was very rude and almost kicked us out. I believe it is essential to bring these incidents to your attention so that you can take the necessary steps to rectify them.
On Sept 24, during breakfast at your hotel's restaurant, I had a regrettable encounter with a member of your waitstaff. She rudely with a loud voice said to go out from the restaurant without waiting for our finishing the breakfast at 10:05 am. I have never seen in any hotel this kind of unprofessional attitude from staff members.
I kindly request that you investigate these incidents and take appropriate action to address the behavior of the staff involved. Additionally, I hope that you will consider implementing further training and measures to ensure that such instances do not recur in the future.
I value the importance of constructive feedback and hope that my concerns are taken seriously. I look forward to hearing from you regarding the actions taken to rectify these issues. If my concerns are not adequately addressed, I may have no choice but to share my negative experience through online reviews and social media platforms, which I would prefer to avoid.
I trust that you will handle this matter promptly and professionally. Thank you for your attention to my concerns.
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Risposta dalla struttura: 먼저 불편을끼쳐드려 대단히 죄송합니다 고객응대에 미흡했던 직원은 퇴사조치되었습니다,조리팀 직원도또한 징계조치되었습니다. 호텔에서 일어난 모든일에 대신해 다시한번 사과드립니다. 다시 이런일이 일어나지않도록 모든직원들과 최선을 다하겠습니다
Utente ospite
Camera Deluxe per famiglie con letti singoli
Soggiorno: 10. 2023
Lavoro
3 recensione
5.0/5
Eccezionale
Pubblicata: 16.10.2023
Everything was perfect all the way.
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Munkhbat Zolboo
Camera Superior per famiglie con letti singoli
Soggiorno: 11. 2022
Solo
7 recensione
5.0/5
Eccezionale
Pubblicata: 15.11.2022
Its very nice the location and i will come to later
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Risposta dalla struttura: Thank you. I hope to see you next time