The Royal Hotel

We had a great stay in this Jedburgh hotel. The room we had was large with a really comfortable bed. The bathroom was clean and tidy with a large shower. Breakfast was good as well. The star of the show was the owner, Alec, he was very accommodating and nothing was too much trouble. He made the stay very easy and enjoyable.

I was on a hiking vacation in Scotland. I phoned the hotel in the morning to book a room for the following night. The man who answered (presumably the owner), after taking my credit card details, said I wasn’t allowed to take hiking boots in the room; fair enough, I said. But when in the late afternoon I arrived at the hotel after a 15 mile walk, I had completely forgotten, and moreover the girl at the reception said nothing about my boots. It was only later in my room that I remembered that I should have left them downstairs. So next morning, on departure, I walked downstairs carrying the boots in my hand, so as not to dirty the moquette, only to find the hotel owner with a dark face abusing me for having disobeyed his instructions. He even refused to listen to my explanations. I was treated like a misbehaving six-year-old by a hotel manager, after having paid him 95 pound for the night, and all because of a trivial misunderstanding regarding shoes. Never again!

Welcome: arrived slightly early and couldn't access building but plenty coffee shops in area. Once in a very lovely welcome and swift check in to a lovely double room, spotless with very clean bathroom. Tray had custard creams and ginger nuts a little treat 😊 Very comfortable night and breakfast with choices from night before was freshly cooked and above standard.