Baymont by Wyndham Washington Court House

Hotel rooms are clean and well maintained. Have no complaints!

有室內泳池唉，10am-10pm。其他沒啥

One Star – Lied About the Pool and Refused to Cancel I booked this hotel through ******* specifically because it said it had a pool, which was the only reason I stopped after driving ten hours with kids. Before booking, I even called the hotel directly and asked when the pool closed. The man said 10 p.m. every night. So I booked it at 6 p.m. through *******. When I arrived, there were signs everywhere saying the pool had been shut down for two days already and would stay closed for three more. No one told me that on the phone, and it wasn’t listed on ******* either. I immediately told the front desk I wanted to cancel, and the woman rudely told me I had to do it through *******. But ******* wouldn’t let me cancel because it was after 3 p.m. check-in—even though I didn’t even book the room until 6 p.m. I went back in and asked the woman to cancel it on her end. My name was clearly on the screen, and I hadn’t checked in. She flat-out refused and acted like I was lying about calling earlier, even after I showed her I called the correct number. Thankfully, I had bought the $5 trip insurance and spent half an hour on the phone with them. After they contacted the hotel directly, suddenly it could be canceled. So yes—they could have canceled it all along. They just didn’t want to. Terrible experience, rude staff, and shame on ******* for not allowing a cancellation for a service that wasn’t even available. If I hadn’t bought the insurance, I would’ve been completely out of luc

Not a clean hotel The pool was drained so that was disappointing. The property outside had trash laying everywhere. Hotel room was dirty we did find bugs and wrappers on the floor in the room. The bathroom had a spider nest in the corner. There were holes in the walls and garbage behind the beds. The pictures are very deceiving. We actually checked out early and went to a different hotel

Honestly needs a complete refresh and overhaul. Room was reasonable clean, but dated and furnishings old.

Attention to cleanliness and basic upkeep was severly lacking. Too many issues to list individually, but I definitely now understand why this hotel was less than $100 cheaper per night than any other in the area.