La Quinta Inn & Suites by Wyndham Jamestown

Staff is not prepared for cleaning, poor breakfast, room is good but the amenities is poor. Parking lot very small.

First of all the swimming pool that looked very nice in the photos was in all actuality stained on the bottom and looked brown. The light inside the room was flickering and never did turn on. There is mold/mildew on top of the air conditioner. Bed sheets had stains, and the beds were very lumpy. This is only the beginning of the problems. Three people staying in this room , but only two towels, bathroom floor had visible footprints and when trying to wipe that the towel became BLACK!!! Got in the shower and then realized the door was broken, handle not attached , and off the track so wouldn’t shut. This was a huge mistake staying here and will not make that mistake again..

The day of our stay we realized we were going to get to the hotel late due to family obligations so we called and let the hotel know and told them we did not want them to rent out our selected king room. The person who answered said that would not be an issue and they would never rent out our room. When we arrived at the hotel at 10:00 pm. we were told there were no king rooms left our room had been rented. We were told in it's place we would get a double queen suite at the same price. Not happy but just wanting to start our weekend we agreed. When we entered the elevator there was a liquid dripping down the control panel and running down the wall and a puddle under it on the flood. There was also a very strong skunk like odor in the elevator so bad we had to cover our noses. We hoped to have relief of the odor when we got off the elevator but it was only worse in the halls on our floor so we hurried to the room which happened to be at the very end of the hall. When we got there the door was broken and appeared at some point to have been pried open with a crowbar. Luckily the door still operated but we were not sure how secure it was so we used the bar lock inside at all times. The room itself was not bad other than it not being what I considered a suite and the beds being so high I was not able to get into them without a boost. When we went to breakfast the next morning the scent in the hall was covered by the scent of breakfast but elevator was never cleaned all weekend

Excellent stay. Staff was very helpful. An issue with ******* during checkout but staff took care of the problem…

Didn’t have king room we reserved, if we wanted 2 queens we would have reserved them. Shower had gunk build up all around edges and floor except where water hit. Hallways smelt musty moldy and had numerous dehumidifiers in them. Breakfast was ok. Could have been a much nicer experience. Cannot recommend.

The girls on staff were all so friendly, a pleasure to chat with. Breakfast was much better than your average hotel breakfast,

What a great place to stay. Free parking close to restaurants. Clean hotel. Free hot breakfast. Free coffee/tea/hot chocolate 24 hrs. Nice gym facilities. They say free wifi however for the whole weekend we had no wifi. They said it was broken. The swimming pool was a little ify as well. Water didn't look swimable at all. Staff are super friendly, helpful and very accommodating. Would definitely stay here again next time I am in Jamestown.

The staff was very kind and well-intentioned. The person initially checking me was a little confused; he told me it was his first day. He handed me over to a more experienced staff member and I was able to complete my check in. My most significant disappointment was that the Wifi was not working. This was not an "amenity" but an expectation and I was very disappointed. Also, the door from the lobby into the laundry room was kept open and it was not a very good look.