Utente ospite
23 febbraio 2025
On make my trip website, there is showing room available for today (23rd Feb 2024 )and we booked and paid after that booking is automatically shifter to 24 th feb , when we reached at the hotel, they said you need to come on 24 th only otherwise you can cancel the booking, when we cancel from make my trip, here is shown that it is property owner decision to refund we discussed with the manager they said we are not going to refund and we cannot modify the dates and the way speaking was very very rude and unprofessional. If they will approve the refund application from there we cannot modify get the refund and book again our 3600 INR is at loss and non refundable if they have no. Roooms for today then why are they showing on make my trip and even they are not refunding that is totally fraud committed please don’t go there if you dont want to wste your money
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