Hotel in zona Gajah Mada, Giacarta

Review: 5-Star Hotel Stay – Mixed Experience. I recently stayed at this 5-star hotel Aug 2025, which, despite its grandeur, is showing its age at nearly a decade old. The property retains an elegant charm, but certain aspects left me with mixed feelings. Room and Cleanliness: The room was impressively spacious, a highlight of the stay, with a bit old decor and ample space to relax. However, the cleanliness was average at best. While the surfaces appeared tidy, there were noticeable signs of wear, and the pervasive smell of cigarette smoke was a major downside. I had specifically requested a non-smoking room through Trip.com and reiterated this during check-in, but was informed that no non-smoking rooms were available. As a gesture, the staff upgraded me to a higher-tier room, which I appreciated, but the cigarette odor was still strong, lingering in both the room and the hotel corridors. This was particularly disappointing for a 5-star property. Service Issue: To address the smoke smell, I called room service to request an air freshener. After waiting 30 minutes with no delivery, I had to call again. The second time, the staff promptly delivered it, which helped slightly, but the experience felt inconsistent with the hotel’s luxury branding. Amenities: On a positive note, the breakfast was exceptional—diverse, mix of local and International cuisine. The swimming pool was another highlight, well-maintained, and a relaxing spot to unwind with an indoor and outdoor scenic view. Overall: While the spacious rooms, fantastic breakfast, and nice pool were highlights, the cigarette smell and inconsistent service detracted from the experience. For a 5-star hotel, I expected better attention to cleanliness and guest requests. I’d recommend this hotel for its amenities but urge management to address the smoking issue and improve service responsiveness to truly meet 5-star standards. Rating: 3.5/5

Infrastrutture: nuove case private.E c'è un cassaforte per fornire Salute: sono tutti nuovi decorazioni Ambiente: lavatrice sotterranea.La strada opposta ha 24 ore di servizio di lavaggio.Prendi i vestiti dopo 3 ore.3KG 60.000 entro 12 ore.Prendi 4.5 0,000 entro 12 ore Servizio: prestare servizio di cambio di letto ogni giorno

我是看到評分很高才入住的，離老城區也不遠，衞生和服務都不錯的。但是一定要知悉：房間特別小，窗户是封死的，不提供毛巾的，衹有2張浴巾，我是用浴巾的一角來湊合洗臉的，沒有早餐的，沒有桌子和凳子的，要辦公的話衹能上床將就下，還有一點，酒店的插座都是印尼標準，國內去的一定要帶轉接頭，酒店沒有的。我是實在沒辦法，反覆溝通，酒店前台服務員才給我把前台一個設備的那個轉接頭給拔下來給我用的。可能是兩個國家的習慣和生活差異，個人覺得，當地人可能覺得很正常，我們過去很難習慣的，尤其是商旅客人。客觀評價，服務和衞生還是不錯的，謝謝服務人員的熱情服務。

Overall comfortable stay, with Starbucks just outside of the hotel lobby for my daily caffeine fix. Located just 10 minutes away from Jakarta's Chinatown market, you can spend your morning walking their street stalls or visit other nearby mall such as Grand Paragon Mall.,

Il ristorante per colazione ha molte opzioni e la posizione dell'hotel è molto conveniente.

In an old district, but the hotel was surprising clean and new looking. Very comfortable bed and pillows!

Bellissimo soggiorno. Solo un 4 in servizio perché dicono di avere lavanderia ma non è lavanderia stessa, quindi dovrebbero spiegare che sul loro profilo Trip.com. Tutti gli altri servizi sono perfettamente buoni

un hotel tipo vecchia scuola, buona manutenzione, ma non in tutti i settori, poche crepe sul fondo della piscina, vecchio asciugacapelli in bagno non funzionante, ovviamente anche il frigorifero non funziona, parcheggio un po' buio e simile a quello di una vecchia fabbrica, articoli da toeletta e i servizi sono abbastanza ben attrezzati, vasca da bagno disponibile in ogni camera

This was my first time staying at Mercure Jakarta Kota. While the hotel is not new or luxurious, it offers all the essentials for a comfortable stay. The room was clean and well-maintained, and I was especially impressed by the soundproofing between the room and the corridor — very well done. There was still a bit of noise from outside, but nothing too disturbing. The location is also convenient — it’s about 1 km walk to Chinatown, and getting a taxi is very easy from the hotel. Breakfast was quite local in style, but still decent and satisfying. The staff at breakfast were all very friendly and helpful. Housekeeping did a great job during my stay. The bathroom is a bit old, but everything worked perfectly, including hot water and water pressure. The only real drawback is the elevator, which feels a bit outdated. However, considering the overall value for money, this is easy to overlook. Overall, I had a very pleasant stay. I was satisfied with everything and would definitely return next time I’m in Jakarta!

Non male hotel.Mi piace il servizio di colazione.È un grande posto e con cibo sufficiente per servirci.