Hotel Amazing Jaisalmer

I booked 2 double rooms and paid the full advance . I confirmed with Mr. jamshed on 4th Feb for our booking on 10th Feb saying that we will reach jaisalmer and can check in only after 11 pm as we are coming from jaipur. Mr. jamshed said no problem madam..u can come at 2 am also and we will do check in. we called Mr. jamshed again on 10th around 10.30 pm saying we will reach by midnight and to our utter surprise he had not kept our reservation even though it was a prepaid booking. we booked this hotel for fort view and paid extra for those rooms and we were sent to another basic hotel nearby called Vasudev Nivas and no fort view was given. we were not even offered a refund for the excess amount we paid for the fort view. no breakfast/ restaurant was available at vasudev nivas. not much hot water for bath either but beds were comfortable and we were too tired to argue after travelling for over 17 hours. as compensation next morning we were invited for tea/coffee to their hotel and restaurant which we denied because that's not even close to what we paid for the fort view rooms. complete waste of money. I was going to book amazing desert camp safari for our desert stay..luckily I didn't book else there also we would've got something lower than what we paid for..very sad experience..

my stay at the hotel was very memorable and staff members are very helpful and kind by nature. it is price friendly stay

Overpriced for service provided...Good service by staff but location not good and parking not available. The rooms and bathroom were clean but didn't seem quite safe at night.

I recently had the pleasure of staying at this incredible hotel, and I must say, it exceeded my expectations in every way! From the moment I arrived, I was greeted with warm smiles and welcoming gestures by the friendly staff. The hotel's location was perfect, situated in the heart of the city, with easy access to all the main attractions. The rooms were spacious, clean, and comfortable, with all the modern amenities one could ask for. The bed was incredibly comfortable, and I slept like a baby every night. But what really made my stay stand out was the exceptional service. The staff were always available to help with any queries or requests I had, and they did so with a smile and a willingness to please. Whether it was arranging for transportation, recommending local restaurants, or simply providing extra towels, the staff were always happy to oblige. The food at the hotel was also top-notch. The breakfast buffet was extensive and delicious, with a wide variety of options to suit every taste. The dinner menu was equally impressive, with a range of international dishes that were both flavorful and beautifully presented. Overall, I would highly recommend this hotel to anyone looking for a comfortable, convenient, and enjoyable stay. The staff, amenities, and location all combined to make my stay truly unforgettable. I would definitely stay here again and would not hesitate to recommend it to friends and family.