Utente ospite
29 febbraio 2024
The room is good. Neat, spacious. They bumped us to a suite without extra cost. But mostly to appease us for an hour long wait to check in. The view of the fort and the city from the restaurant is good. We ordered Chinese, which was good too. Breakfast was so so, not worth the price. For a hotel that charges around INR 6000 for a room, they don't know or care the first things about hospitality. They don't offer room service. The guests are expected to have their meals at the restaurant, which would be fine if the tables were cleaned of the remnants of the last few meals that were had on it. For breakfast, you will be able to reminisce what you had for dinner last night from the food spills still on it unattended. The hotel reception is hardly manned. If you are lucky to get through to them on the intercom, you can expect more 'I don't know-s' than you have ever heard from a hotel reception. 'Do you have an ironbox?' "I don't know.' "Has the restaurant started serving breakfast?" "I don't know." Also, even when they answer, you can expect wrong answers with no sorrys or thank yous. During our week long trip through various cities of Rajasthan, sorry to say this is the worst level of hospitality that we encountered. The check out is at 10 30am, with the 2pm checkin (1pm originally, but delayed by an hour) and 10 30am checkout, it was hardly a day's stay for a INR 6000. We were hoping to extend check out time by an hour but by the end, we couldn't wait to exit the place. Will never recommend this place to anybody.
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