Alila Fort Bishangarh

I feel like this is a review in 2 parts. First the great part. It’s a really unique place as a fort that has been converted into a hotel by Hyatt. They class it as one of their exceptional hotels around the world. The rooms are enormous(!) and the service is pretty good. The hotel has an infinity pool which you get to by golf buggy from the fort. Food is pretty good with a mix of Rajistani cuisine and small amount of “other”. There is also a very lovely bar in the fort. Drinks also not too badly priced. The spa is very welcoming and the masseur’s very good. On the flip side, whilst everything is clean,the robes and towels are quite shabby and could do with being upgraded. As a 5* hotel you would expect this and bath sheets rather than oversized hand towels. Whilst some staff speak excellent English others speak hardly any- which whilst not an issue as we realise you are located in a village and staff are from the area, others may find this difficult. Those that speak excellently tend to have come from Mumbai. Looking at this purely from expectations of a 5* hotel, some of the staff have dirty uniforms, stand around with hands in pockets, or when asked for something like a drink by the pool, simply forget! As I say, doesn’t bother me, we were on Indian Stretchy Time when we were there, but other guests may get annoyed. It seems mainly geared up to Indian guests, getting away for a few days or weddings rather than western travellers. We would particularly like to mention Santosh and Sakshi however who were extremely friendly and helpful during our stay

Brilliant hotel with an amazing spa. Went for a wedding and stayed an extra night. Had a wonderful time and would recommend Alila to anyone who was considering staying! Staff were very kind. I would recommend bringing cash as the hotel can only chance us to $100USD and the exchange rate they use is pretty terrible.

very comfortable andere Luxury Property Which stands up To the tag of Heritage Property. the Stafford is very good especially Sakshi at Amarsar. She was verrrrryyyyyy Sweet and kind. very helpful and very very attentive To the needs of the guests . very warm kind Courtois and Sweet Girl.