Hotel in zona University Center South, Jacksonville

Un hotel medio in una posizione decente. Il servizio era buono. Il colazione è inferiore alla media, ma non mi aspetto molto da questo tipo di colazione. Rimarrei qui se passassi.

Amo il grande servizio CLIENTI che ha ricevuto dalla giovane donna! Quindi è piacevolmente gentile con noi! Veniamo sempre qui anche guidando a miglia di distanza per venire qui per ricevere l'ottimo servizio CLIENTI che ci fornisce ogni volta che veniamo a stare qui!!!!

I have been a guest of this hotel in February, March, June and July, 2022. The hotel is modern, clean and welcoming! The check in is always first class! Ivonne is amazing, so efficient, professional and kind! Alli has helped me too! The rooms are very clean, organized and very quiet. I have stayed on the 2nd, 5th and 6th floors. Housekeeping is very efficient. The $1 breakfast is fantastic! Mila and Nina and the cook ladies are wonderful! The food is very good and a good selection too! I have been in touch with Mr. Lowe, the General Manager on several occasions to touch base prior to my many stays. He is the ultimate professional and it shows in his staff and leadership. I am SO very grateful to Mr. Lowe, the amazing Ivonne, Alli, Mila, Nina, Housekeeping and others as well! I will return soon to my home away from home, Holiday Inn, Orange Park, Florida! Thank you! Lisa Hoffman, Diamond Elite Member

Great experience. The power went out due to the hurricane Helene. Despite the computers being down, Michelle opened up the coffee bar and took down orders by pen and paper to get breakfast and coffee out the old fashioned way. She showed me the outlets backed up by the generator so I could charge my phone and work on my computer. Total life saver.

All employees were kind and professional and absolutely make this hotel a place to come back to. Every front desk person we encountered was kind and helpful answering any questions we had. Our family fell in love with “mama” at breakfast. She made everyone feel special and important. She was a highlight of our trip. The gentleman cleaning the floors and elevators was kind and observant and noticed when my mom came in with me at one point and then when my younger brother and family got in he had remembered he had seen her with her daughter earlier. Again, just friendly and attentive. Kudos to Hampton Inn & Suites for your outstanding staff! The hotel is clean, but you can tell it’s a little bit older. There were signs of wear and tear in the room such as the vanity in the bathroom was chipped and there appears to be a water pressure issue because we had multiple rooms and all had the same issue (which was not a problem that we needed to have addressed during our stay because the water still worked). The toilets are horribly low it’s like sitting on the floor. Probably the worst aspect of staying here. Not recommended for anyone with mobility issues like myself. In fact we would tell each other, I have to go sit on the floor to indicate we would be in the restroom. I did research accessible rooms, but they stated they had “lowered toilets” oh my goodness! Lower? The toilets in this hotel are not ADA height. As with all hotels, the rooms are not soundproof and you can hear a lot of noises from attached rooms, the hall and from outside. Despite a few small complaints, we would stay here again when in the area.

My husband and I had a wonderful stay. The room was very clean . We had a great night sleep. Very quite ,also safe. The breakfast was fabulous. The lady that was doing breakfast that morning she kept up with everything and kept it very clean I believe her name was LaShawna. She is very outgoing and so sweet. The whole staff is awesome. Thank you yall for a wonderful stay and a great breakfast to wake up too. And coffee..Perfect..

Thank you so much for the incredible staff at the hotel, they were so kind and accommodating. Definitely enjoyed my stay and I would definitely recommend this hotel if your are near the airport. They also provide a free shuttle service to the airport. Once again the Staff are amazing

Le strutture dell'hotel erano soddisfacenti. Tuttavia, l'hotel non ha comunicato pienamente lo stato della prenotazione. Anche se era un appuntamento con colazione, l'hotel non ha incluso colazione, e l'alloggio per colazione è stato fatto. Poi ho potuto cancellare il pagamento per colazione, prendendo atto che il pagamento per colazione è stato effettuato separatamente, mostrando il buono e chiedendo di cancellare il pagamento per colazione. Non so dove il sistema è problematico, ma la situazione di prenotazione è stata inconfortabile a causa del problema che l'hotel non è stato correttamente collegato.