Hotel in zona Times-Union Center for the Performing Arts, Jacksonville

Siamo rimasti qui per due settimane, venendo da una stazione di servizio all'estero, e abbiamo bisogno di un posto per scappare fino a chiudere la nostra casa. Abbiamo trasferito qui dall'hotel che abbiamo prenotato perché non era molto pulito o molto sicuro, non menzionare il nome, direi solo che non abbiamo esteso il nostro soggiorno lì. Questo hotel era pulito, il personale era fantastico, molto comprensivo della nostra situazione e molto proattivo nel garantire che le nostre esigenze fossero soddisfatte. I letti erano comodi, tutto funzionava, la cucina era un grande plus. E gli animali amici! Ci siamo stati disgustosi. A parte la nota, c'era un'accusa che apparve nel nostro conto qualche giorno dopo, e poi abbiamo scoperto che la hold era la nostra banca, ma abbiamo chiamato l'hotel, e la signora, Simona, era un po' brutta e non poteva darle una risposta. Ma, a parte questo, consigliamo fortemente questo hotel!!!

We used this hotel as our base for a few days in the area. The hotel was clean and quiet. Had a Ruby Tuesdays, a cantina and a gas station w convenience store in parking lot. An hospital with an ER across the street and a short walk behind was a Walmart but we didnt hear noise. The pool was outdoors and unheated, exercise area was small ie 4 people max. The breakfast hosts and food were very good and attentive so we started each day with a variety of options and they did rotate items as we were there 4 nights...ie scrambled eggs, western omellettes, cheese omelettes and varied pork products, 2 types of begian waffles each day, excellent oatmeal then the usuals yogurts, fruits, cereals, juices, breads. Etc. Would stay here again not a downtown hotel but lively enough for us and close to highways.

Amo il grande servizio CLIENTI che ha ricevuto dalla giovane donna! Quindi è piacevolmente gentile con noi! Veniamo sempre qui anche guidando a miglia di distanza per venire qui per ricevere l'ottimo servizio CLIENTI che ci fornisce ogni volta che veniamo a stare qui!!!!

All employees were kind and professional and absolutely make this hotel a place to come back to. Every front desk person we encountered was kind and helpful answering any questions we had. Our family fell in love with “mama” at breakfast. She made everyone feel special and important. She was a highlight of our trip. The gentleman cleaning the floors and elevators was kind and observant and noticed when my mom came in with me at one point and then when my younger brother and family got in he had remembered he had seen her with her daughter earlier. Again, just friendly and attentive. Kudos to Hampton Inn & Suites for your outstanding staff! The hotel is clean, but you can tell it’s a little bit older. There were signs of wear and tear in the room such as the vanity in the bathroom was chipped and there appears to be a water pressure issue because we had multiple rooms and all had the same issue (which was not a problem that we needed to have addressed during our stay because the water still worked). The toilets are horribly low it’s like sitting on the floor. Probably the worst aspect of staying here. Not recommended for anyone with mobility issues like myself. In fact we would tell each other, I have to go sit on the floor to indicate we would be in the restroom. I did research accessible rooms, but they stated they had “lowered toilets” oh my goodness! Lower? The toilets in this hotel are not ADA height. As with all hotels, the rooms are not soundproof and you can hear a lot of noises from attached rooms, the hall and from outside. Despite a few small complaints, we would stay here again when in the area.

Thank you so much for the incredible staff at the hotel, they were so kind and accommodating. Definitely enjoyed my stay and I would definitely recommend this hotel if your are near the airport. They also provide a free shuttle service to the airport. Once again the Staff are amazing

My husband and I had a wonderful stay. The room was very clean . We had a great night sleep. Very quite ,also safe. The breakfast was fabulous. The lady that was doing breakfast that morning she kept up with everything and kept it very clean I believe her name was LaShawna. She is very outgoing and so sweet. The whole staff is awesome. Thank you yall for a wonderful stay and a great breakfast to wake up too. And coffee..Perfect..

Le strutture dell'hotel erano soddisfacenti. Tuttavia, l'hotel non ha comunicato pienamente lo stato della prenotazione. Anche se era un appuntamento con colazione, l'hotel non ha incluso colazione, e l'alloggio per colazione è stato fatto. Poi ho potuto cancellare il pagamento per colazione, prendendo atto che il pagamento per colazione è stato effettuato separatamente, mostrando il buono e chiedendo di cancellare il pagamento per colazione. Non so dove il sistema è problematico, ma la situazione di prenotazione è stata inconfortabile a causa del problema che l'hotel non è stato correttamente collegato.