Hotel in zona Yunus Emre Parkı, Istanbul

Il nome dell'hotel è effettivamente Istanblu Hotels, ci siamo trasferiti qui per due notti, poiché è convenientemente situato sulla linea M4 Metro sul lato asiatico su Istanbul alla stazione Bonstanic, uscita 2. Il personale è stato amichevole e utile, ha stampato i nostri passaporti di bordo gratuitamente e consiglia di prendere il bus 10 nella zona marina dove ci sono buoni ristoranti e bar.

Отель находится очень близко от исторического центра, персонал дружелюбный (ровно до того, как возникнут какие-либо проблемы), завтрак на приятной терассе, но в соседнем отеле, с хорошим видом на море. Цены приемлеые. И молодой человек, который нас заселял, действительно милый. На этом плюсы заканчиваются, а дальше начинаются только МИНУСЫ. 4 звездами тут даже не пахнет, от силы 2. А уровень сервиса – минус 4 звезды. 1) Из номера пропали вещи. Вещи возвращены не были, компенсации не было, зато было много хамства, угроз и оскорблений от персонала в мой адрес. В последний день уборщики выкинули мои вещи, взяв их из тумбочки, которая стоит рядом с мусорным ведром. К сожалению, ее не смутило, что пакет с вещами не мусорный, что пакет стоит в тумбочке рядом с мусорным ведром, а не в ведре. Не смутило наличие в пакете множества нужных мне лекарств, наушников, некоторых предметов гардероба, а также ключей от квартиры! Проблема отсутствия была замечена поздно вечером, когда мы вернулись после прогулки. В пакете были важные для меня таблетки. Персонал с reception предложил мне вместо них парацетомол (который никак мне не мог помочь), на этом его услужливость закончилась! После этого он сказал, что его смена до 11 вечера и ушел. Наплевав на все мои проблемы. Дополнительно сообщив, что в нашем номере вообще никто не выкидывал мусор, они якобы созвонились с уборщицей и она сказала, что не убирала и даже не заходила. А мусор, видимо испарился! Ей они верят, а мне нет. Ищи лучше, чао! Потрясающая работа персонала, не правда ли? К счастью или несчастью, отель, видимо, имеет общего собственника и управляющего с другим отелем, где нам подавали завтрак. Как минимум персонал там один и тот же, поэтому проблему пришлось идти решать в соседний отель. Там, казалось, молодой человек был более услужливый и клятвенно мне обещал, что мне всё вернут, всё компенсируют и помогут. Но уже после того, как я уеду. А двери от квартиры я должна вскрыть профессионалами (поскольку ключи от моей квартиры были выкинуты), как в дальнейшем писал мне управляющий – «это же всего 2долларов, у вас что нет 20 долларов?». Всё их участие состояло в том, что 1) мне велели успокоиться (это ведь так просто быть спокойной, понимая, что когда приедешь домой, попасть туда не получится!), 2) просмотрели со мной камеры , где видно, что уборщик выносит из номера мой пакет с вещами!! А ведь ранее говорили, что к нам никто даже не заходил! Но теперь их версия изменилась. Теперь версия персонала состояла в том, что они взяли мой пакет с вещами прямо из мусорки. Они не могут мне ничего компенсировать, потому что надо расследовать это дело! Что расследовать? Загадка! Но добиться мне ничего не удалось, мы обменялись месенджерами и меня убедили ждать решения проблемы на следующий же день в 8 утра. На следующий день я вернулась в свой город. В мессенджере я получила только очередное сообщение с просьбой успокоиться и сообщение о том, что моим вопросом занимаются и напишут на следующий день (опять на сл

Ξενοδοχείο στη πλατεία Ταξίμ , σε τοποθεσία που εξυπηρετεί τις μετακινήσεις στο κέντρο της πόλης και βρίσκεις πολλά μαγαζιά και εστιατόρια. Δωμάτια χωρίς καθόλου θέα και με πολύ θόρυβο από το δρόμο. Το πρωϊνό φτωχό, μόνο η θέα από την αίθουσα του πρωϊνού αξίζει.

Ho soggiornato in una camera doppia che mi sembra un po' piccola per 2 persone. Se mi fermo di nuovo, mi fermerò in una camera doppia Deluxe. Il personale della ricezione è molto utile. La camera stessa è bella e ben arredata. Ho visitato la sauna e la hammam. La sauna non funzionava, ma qualcuno cercava di ripararlo mentre ero lì. Non sono sicuro di cosa sia il punto del hammam, perché non mi è stato spiegato come usarlo. La colazione era buona e aveva una buona selezione. Puoi ordinare un omeletto se vuoi. La posizione è grande – molto conveniente per il tram e per camminare verso alcune attrazioni turistiche. Rimanerei a Bentley Hotel Old City Istanbul.

Mir hat dieses Hotel sehr gut gefallen, denn wenn man das Hotel betritt, ist das Personal sehr aufmerksam und freundlich und man merkt, dass ihnen die Sauberkeit ihrer Zimmer sehr am Herzen liegt. Die Lage ist perfekt, die U-Bahn-, Bus-, Minibus- und Taxihaltestellen sind nur 2 Gehminuten entfernt. Im Badezimmer gibt es alles von Shampoo, Duschgel, Handtüchern und Hausschuhen. Ich denke, ich werde diesen Ort immer wählen.

I had a really bad experience with this hotel. On the first night (I arrived late at night at the hotel), I found one of the beds and it's pillow soaking wet. I was very tired and decided to address the issue the next day. However, to my surprise, I was unable to switch off the lights. At 1:00 am I had 3 people in the room fiddling with the buttons with solutions such as ”sleep with some light” and ”remove the card so the room gets dark”. The next day, my agent suggested a room change, but because of my experience and my plans for the day, I didn't want to be moved into a room without seeing it, so I just asked for the light switches to be fixed and the sheets changed. I went out for the day to return at night. At reception I was assured that the problems were fixed. I walked into the room to find all my stuff gone. Only things in the safe were there. I went to the reception and found my suitcase, my hand bag, my carry on and my cosmetics bag. Someone had the audacity to pack my personal belongings. They actually removed my watch and charger and put them in my hand bag. My tooth brush, shampoo and other personal belongings were also packed into my bags with no consideration whatsoever. The person at the reception had no idea and explained that it seems someone intended to move my room and didn't. I find that unacceptable to say the least. The next day I came back to the room and found an ironing board blocking my room door. Super random behavior really. In addition to the above, the room was not clean, no tissue box and other essentials. the beds were hastily made, no effort even to straighten the sheets. All the sheets were mismatched. I tried to see the manager for 2 days in a row and got answers like ”he is in a meeting” from 9:00 am to 4 pm. When I asked where his office was, the answer was ”I don't know :). The only reason why I did not leave this joke of a hotel was that I was traveling with an older group of people and I didn't want to create disturbance for them. It's a definite no go for me.

I personally liked this hotel very much. There were a lot of things that made my staying there comfortable and enjoyable. The staff speaks English very well, everybody’s warm and hospitable. Thanks a lot to Hasan from the front desk who was helping us with any questions we had. Also a masseur Erkhan Ali, who gave a wonderful massage. A waiter Umit, who speaks Russian, is a very polite and nice guy. Frankly speaking, every worker in the hotel is polite and nice. The room was clean every time we needed a cleaning, the staff offered us umbrellas when it was rainy. Any problem we had was solved quickly and efficiently. Talking about minuses, we didn’t like our room the first time. There was bad smell in the hammam and a view of a wall. But after we asked for changing the room, it was changed into a better one with no extra payment. And also the second room had a trouble with water and heating - the water in the bathroom was constantly changing between super cold and boiling, and the heater was blowing with cold wind instead of hot. But these were the only troubles we had. The restaurant is amazing, the view from it is gorgeous - Bosphorus, the Suleymaniye Mosque, the Hagia Sophia Mosque, Galata tower, the New Mosque and Topkapi Palace. I strongly recommend this place for staying. Hope to come back again next time!

This review is based on a recent 4 nights stay in this hotel. It is not a very positive review and will most likely be followed up by a response from the hotel, so it is up to you to consider who you would like to trust. I normally have a large degree of empathy when travelling and staying at hotels all over the world, but this hotel crossed definitely my threshold I had arranged a shuttle from the airport to the hotel and was provided with details as to where to locate the agent outside the arrival at the airport. Went to the designated “agent” who had a list of customers needing rides to the city. However, my name was not on the list and therefore waited 10-15 to see if perhaps there would an update or another “agent”. Let me add that I had my phone in airplane mode to avoid the ridiculous high tele and roaming charges in Turkey, perhaps a mistake on my part but I was not expecting any problem catching a ride. Should be very simple. When the “agent” never showed up, I arranged my own transport to the hotel, and this is where the “fun” starts. I was immediately met by an angry receptionist who claimed that I had never showed up as agreed which is a lie and continued to claim that I showed no respect and was lying. We “settled” his continuous claims by splitting the fare from the airport to avoid my hotel bill being charged for this. And now to the room: How on earth can anyone sane person construct a bathroom floor that tilts away from the drain causing a flood in the bathroom and the door and doorstep become rotten from guests showering. You are “graciously” provided with a swap to clear the water but it takes at least 5 mins to clear the significant amount of water accumulated on the floor. I am curious to know if the bathroom has a watertight membrane under the floor to avoid leaking below. Should the guest really be doing this - just wondering and to the lack of authorisations required to perform this type of work. Seems to be done by an amateur. There is a bad un-identifiable smell in the room, most likely caused by the regular floods in the bathroom and it is impossible to sleep with the windows open due to noise from the streets. On top of that, the room is so small that is it impossible to move around without hitting the bed, the cupboard or a chair. The wire for the bedside lamps are stitched together with electrical tapes causing a potential fire hazard Again done by an amateur. In summary, here is my evaluation of the hotel: Positive: Good location within walking distance to major sites and plenty of restaurants Negative: Un-reliable shuttle service Flooding bathroom floor Poor smell in room Dangerous electrical wiring which is a fire hazard Noise from streets and adjoining rooms

Ciao ... Sono rimasto con la mia famiglia a Istanbul a Noble pangalti per 10 notti. L'hotel è stato aperto di nuovo, tutto era molto pulito e luminoso. Fogli, tovaglioli e biancheria da bagno tutti nuovi . Dico all'hotel 5 di 5 con tutto non è l'unica cosa che non mi piaceva era le mutande, non era molto comodo. Per la gente che lavora lì (ricevitori, custodi) Io di certo dare loro un rating 10 di 5 speciali Ali , tuttavia tutti erano molto gentili, molto utile e molto amichevole in aggiunta i gentiluomini in reception parlavano tutti inglese - Bene. Raccomando molto l'hotel, e come un visitatore normale a Istanbul, questo hotel è un pezzo di mente per i miei viaggi.

Hotel e ostello allo stesso tempo molto belli Il personale è molto disponibile e rispettoso La pulizia è ottima e il prezzo è il migliore Ho preso una camera condivisa con colazione gratuita Le camere sono climatizzate e molto pulite Sul tetto dell'hotel è presente un'area salotto, da dove è possibile vedere Istanbul dall'alto e osservare l'area salotto La colazione è fantastica e ha molte opzioni Lo consiglio vivamente Ottimo prezzo, pulizia e posizione L'unico aspetto negativo era che la mia camera era sulla strada principale e i rumori delle auto erano un po' fastidiosi