Hotel in zona Sadberk Hanim Museum, Istanbul

帶了一羣孩子，好在酒店馬路對面就是一條餐飲街和兩個商場，吃了十天不重樣，土耳其不愧是美食之都。前台很樂於幫助，幫我解決了數不清的問題，書包在大廳和另一位客人互相拿錯了，半夜查監控換了回來。酒店早餐非常豐盛，食材新鮮品質高，由於我們團吃飯時間集中，吃完立刻出門，我跟廚師説了一下這個情況，廚師第二天開始早早預備好早餐，確保孩子們就餐高峯期食物充分，這在歐洲並不容易，因為一般都是慢悠悠吃完早餐，及其考驗廚房出餐效率。入住期間，我大概提了幾十個需求，全都幫我解決了，因此我再也不嫌棄他的酒店大堂不氣派了。非常非常感謝萬豪集團和Delta酒店服務團隊，是我見過的最高品質的服務。

I stayed at this hotel two years ago; back then the hotel was quite new but the suites were not ready for guest use so I had a corner room instead. This time was my first stay in a suite at this hotel and I was quite impressed. The suite is at a level far higher than what would normally be expected for the Four Points hotel brand. For example not only there were two full bathrooms, but one of them had a Japanese style toilet with auto-flush and lid which opens / closes by itself. There were controls for electric curtains which is normally a feature mostly found in luxury hotels. Also the floor of the living room was hardwood - real wood, not vinyl / fake wood. The service at this hotel was impressive when I stayed in 2021 and it remains more akin to a full service hotel rather than select service like Four Points, so kudos to the staff. My only concern is about the likelihood of suite upgrades as Marriott Ambassador Elite guest at this property specifically. In general, suite upgrades as top tier of the Marriott loyalty program are plentiful, and in Istanbul even more so than elsewhere in the world. Not being successful on a suite upgrade is more the exception than the rule nowadays based on my experience, but unfortunately at this hotel at first they refused to upgrade me to a suite. They said because they do not have many suites, by hotel policy they simply do not upgrade to suites. I expressed my disappointment and I think it's not competitive but in the end they upgraded me which was nice, however I remain a bit unclear what it means for my potential future stays, will they upgrade or not. I guess their suites are wonderful but it seems there are many other hotels in Istanbul which will not think twice, and they upgrade generously. Here, I am not so sure, especially if I booked there for a longer stay perhaps they would be quite reluctant. So that would be my hesitation in the future if the nature of my stay was such that I would value having a suite then perhaps it would not be an ideal fit. But for a quick one-night during a layover from the airport it would be no problem.

We had a very unpleasant experience with stuff at the lobby , being there for Christmas Eve , me & my sister decide to eat inside the hotel rather to go out so at 10 pm we came down to the lobby where there is lounge area , for almost 15 minutes we saw that the lounge staff is passing us without asking if we want to order so I called one of the waitress and she came toward us with furious gestures before I start asking she said to me do you have a room in the hotel and I said yes , she continues what’s your room number and I replied , again with the cold face and rude behavior she continues ‘ under the name ?’ And I replied, she turned back to her desk without asking us what we would like to order and From her desk she went straight to reception to verify my information!!! My jaws dropped when I saw this , really rude & unprofessional behavior I was in complete shock that she even went to reception to verify the information, but the worst part was that after she verified and actually saw that we are the guest of the hotel she turned back to her desk and continued ignoring us , I never ever seen in my entire life a waitress permits herself to act like this with 5 star hotel guests, at this point we asked another waitress that if she can took our order , we then asked her if the hotel have another restaurant and she replied yes but the kitchen is closed after 10:30 pm , I don’t recommend this hotel for anyone that wants to enjoy the hotel facility, the staff are not guest friendly, the dining section is in some floor but for person like me that wants more easy snacks and chill area wasn’t really good option, not to mention that when we came back to our room we really felt so heavy and frustrated by this behavior, we were supposed to go today to lounge before departing but as for yesterday experience we just decide to check out soon and leave the hotel because we didn’t like to tolerate the attitude of this waitress ( she is the short women with short brown hair ) I suggest the general manager to see the video of yesterday and review their staff!

I am a Marriott Titanium member so i have spent a few nights away! Any hotel experience to a large degree is determined by the quality of its staff. Everyone at the hotel were excellent from the first moment of walking into the hotel to the day we left to return home. This started from the security staff on the entrance and Serpil on reception who checked us in. The restaurant staff were all great, Furkan who would greet us daily to breakfast with a smile and Atakan who made us our eggs each morning, I could name many more in the restaurant. Murat in the Exec lounge ensured we were comfortable and well looked after and he was ably supported by Bucra and the rest of the team. The cleaners every day who made up our room always had time to smile and chat despite some of them not being too fluent at English! Hamida and Hatice were great, again I could mention all the others. The facilities of the hotel are what you would expect for a 5* Marriott. The location is good too but if you are wanting to regularly visit the Hagia Sophia area then I would suggest picking the times you travel sensibly to avoid the early and late rush hour. We have visited Istanbul several times and stayed at other hotels. We look forward to returning soon and we will be staying here next time too!

Finally, the family decided to visit Istanbul and do some shopping. It has been a long time since the last visit before the COVID-19 traveling band. To be close to the traditional shopping area, I selected Holiday Inn Sisli Hotel and I booked two rooms. I remember 4 or 5 years back, it was a great location and very friendly and helpful staff. Also the rooms are very neat and clean. Surprisingly, the check-in welcoming was exceptional, not because my IHG membership only, but as expected, the staff are very friendly. Exceptional, Mr. Yunus Emre Özek, who is in charge of The Guest Relations was distinguished in his welcoming, smiling, friendly assistance and help for my wife at the time and my daughter at the second time when she arrived. Mr. Yunus extended his assistance and help every morning when the family saw him on the way to the restaurant for breakfast. He even gave me sweet words over the phone, which I will keep in mind forever by saying your family is my family and just restassured Yunus is here to help them. A part of that as I said, the hotel location is great, and the rooms and path rooms are net and clean. The room sleeping quality is excellent despite the busy all-day street outside. The family is feeling very safe in this hotel as well. The overall stay is awesome, and 10 out of 10, despite the price tendency, is toward the high end. Regards

Bomonti Arjaan da Rotana è un hotel davvero fantastico che ha superato le mie aspettative. Dalla mia arrivo, mi ha sorpreso piacevolmente la qualità e il comfort di questo stabilimento. Le camere sono molto spaziose e molto nuove, sono state in servizio solo pochi mesi. Tutto nella camera era in ordine perfetto, riflettendo un alto livello di manutenzione e pulizia. Il servizio a Bomonti Arjaan da Rotana è eccezionale. Il personale è attento, professionale e veloce per rispondere alle richieste, assicurando un soggiorno senza saldatura e piacevole. La colazione offerta è in generale buona, anche se potrebbe beneficiare di una più ampia gamma di opzioni per la catering a diversi gusti. La posizione dell'hotel è un altro vantaggio importante: si trova vicino a un Carrefour, nonché numerosi ristoranti e caffè, offre un conveniente accesso alle strutture e alle scelte di cena. Inoltre, il parcheggio è gratuito, che è un vantaggio considerevole per i viaggiatori di auto. Le camere come l'appartamento sono particolarmente adatti per soggiorni lunghi, dotate di tutto ciò che è necessario per far sentire gli ospiti a casa. Sono stato colpito dai toccati pensativi, come la fornitura di lavastoviglie e polvere di lavastoviglie accanto alla lavastoviglie e alla lavatrice, che dimostrano un impegno per il comfort e la comodità degli ospiti. Sarà interessante vedere come questo hotel mantiene i suoi standard in quanto è vecchio, ma dal momento in cui Bomonti Arjaan da Rotana offre un valore eccellente per i soldi. Se soggiorni per una breve visita o per un periodo prolungato, questo hotel è un'ottima scelta che combina lusso, comodità e servizio di top-notch.

We stayed in this hotel as a couple for 4 nights. The hotel location is very good and only a 5 minutes walk to the nearest metro station. It takes only 10 minutes to taksim square by taxi or subway. There is lots of restaurants, café and markets around the hotel and can enjoy local foods. The rooms are clean and big enough. Delicious breakfast with different choices. Special thanks for breakfast staff Ms. Halime for her kindness and services at breakfast time.

Sono tornato da un soggiorno di 2 settimane a Homelike. Bella e pulita, centrale e accoglienza erano sorprendenti insieme al mantenimento della casa. Il personale non poteva essere più amichevole o fare altro per me. Quando viaggiavo da solo, mi sentivo al sicuro e mi guardavo bene. Certamente tornerò indietro e lo consiglierei a chiunque. Grazie a te!

Sono arrivato all'hotel alle 8 del mattino, e ho detto che la mia stanza era fissata per stare l'oggi pomeriggio. Il piano inferiore ora può andare, naturalmente, prima.La stanza era un po'piu' piccola di prima, non c'era nessuna spazzatura.In generale, è ancora molto buona

La camera base è più piccola, le scorte e l'acqua sono buone e anche le strutture pubbliche come la piscina all'aperto sono anguste e limitate. Mi è stata data una vista laterale dello stretto al 7° piano. Era una vista molto laterale, ma la vista era abbastanza buona. La posizione è un po' scomoda. Non è molto lontano dal New Palace, dal New Galataport e da Taksim in linea retta. Tuttavia, l'hotel si trova nel mezzo di una pendenza. Non è conveniente salire o scendere essere detratto. Il servizio è generalmente buono, educato, premuroso e cortese, ne sono soddisfatto. La colazione è in stile europeo + stile locale e la scelta per gli stomaci cinesi è molto limitata. Dopo due o tre giorni ti stancherai un po'. Non ci sono molte varietà di frutta fresca, ma la qualità della frutta secca va bene. Inoltre il segnale della rete TV è scarso. Non so se questo è il caso solo nella nostra stanza o se è un fenomeno comune. Comunque puoi ancora controllare diverse stazioni televisive europee, americane e locali. C'è un grave ritardo nei quattro set centrali insisti a guardarlo per un po', si bloccherà. Lo scopo della segnalazione per la riparazione era di riavviarlo. L'ufficio tecnico sembrava essere ben consapevole del problema ma non era in grado di fare nulla, quindi alla fine hanno dovuto arrendersi.