Hotel in zona Jiafei Park, Istanbul

My friend and I were staying at Mount Ararat Hotel for three nights. We were welcomed by friendly and helpful staff. Even though we barely stayed in our room, the room had everything what we needed after a long day outdoors. The beds were very comfortable, the place was clean and so was the bathroom. There were a lot of restaurants nearby and during the evening the neighbourhood became very lively with locals and tourists. We were happy that after a tiring day we could grab some food and drinks with our hotel in the close proximity. On our last evening Saleh helped us arranging the transport to the airport which was top-notch! On the other hand, we had an arrangement with breakfast included and it was slightly disappointing. It was buffet with various choices of food and drinks but my friend and I are a little bit fussy. We preferred to grab something on our way to the city centre. It is not a deal breaker though. All in all, good value for money. We were satisfied about our choice and would definitely come back.

Ho avuto un ottimo soggiorno in questo ostello a Istanbul. Ho prenotato un letto in camera da letto femminile, ed è stata una grande esperienza. Il personale è stato eccellente a risolvere qualsiasi problema e è stato molto utile per tutta la mia permanenza. Il colazione era delizioso, e il prezzo era molto conveniente. La stanza era pulita e ben mantenuta, con tutte le attrezzature necessarie. Il letto era confortevole e pulito, e la stanza aveva aria condizionata. Raccomando vivamente questo ostello a chiunque visiti Istanbul!

This review is based on a recent 4 nights stay in this hotel. It is not a very positive review and will most likely be followed up by a response from the hotel, so it is up to you to consider who you would like to trust. I normally have a large degree of empathy when travelling and staying at hotels all over the world, but this hotel crossed definitely my threshold I had arranged a shuttle from the airport to the hotel and was provided with details as to where to locate the agent outside the arrival at the airport. Went to the designated “agent” who had a list of customers needing rides to the city. However, my name was not on the list and therefore waited 10-15 to see if perhaps there would an update or another “agent”. Let me add that I had my phone in airplane mode to avoid the ridiculous high tele and roaming charges in Turkey, perhaps a mistake on my part but I was not expecting any problem catching a ride. Should be very simple. When the “agent” never showed up, I arranged my own transport to the hotel, and this is where the “fun” starts. I was immediately met by an angry receptionist who claimed that I had never showed up as agreed which is a lie and continued to claim that I showed no respect and was lying. We “settled” his continuous claims by splitting the fare from the airport to avoid my hotel bill being charged for this. And now to the room: How on earth can anyone sane person construct a bathroom floor that tilts away from the drain causing a flood in the bathroom and the door and doorstep become rotten from guests showering. You are “graciously” provided with a swap to clear the water but it takes at least 5 mins to clear the significant amount of water accumulated on the floor. I am curious to know if the bathroom has a watertight membrane under the floor to avoid leaking below. Should the guest really be doing this - just wondering and to the lack of authorisations required to perform this type of work. Seems to be done by an amateur. There is a bad un-identifiable smell in the room, most likely caused by the regular floods in the bathroom and it is impossible to sleep with the windows open due to noise from the streets. On top of that, the room is so small that is it impossible to move around without hitting the bed, the cupboard or a chair. The wire for the bedside lamps are stitched together with electrical tapes causing a potential fire hazard Again done by an amateur. In summary, here is my evaluation of the hotel: Positive: Good location within walking distance to major sites and plenty of restaurants Negative: Un-reliable shuttle service Flooding bathroom floor Poor smell in room Dangerous electrical wiring which is a fire hazard Noise from streets and adjoining rooms

I personally liked this hotel very much. There were a lot of things that made my staying there comfortable and enjoyable. The staff speaks English very well, everybody’s warm and hospitable. Thanks a lot to Hasan from the front desk who was helping us with any questions we had. Also a masseur Erkhan Ali, who gave a wonderful massage. A waiter Umit, who speaks Russian, is a very polite and nice guy. Frankly speaking, every worker in the hotel is polite and nice. The room was clean every time we needed a cleaning, the staff offered us umbrellas when it was rainy. Any problem we had was solved quickly and efficiently. Talking about minuses, we didn’t like our room the first time. There was bad smell in the hammam and a view of a wall. But after we asked for changing the room, it was changed into a better one with no extra payment. And also the second room had a trouble with water and heating - the water in the bathroom was constantly changing between super cold and boiling, and the heater was blowing with cold wind instead of hot. But these were the only troubles we had. The restaurant is amazing, the view from it is gorgeous - Bosphorus, the Suleymaniye Mosque, the Hagia Sophia Mosque, Galata tower, the New Mosque and Topkapi Palace. I strongly recommend this place for staying. Hope to come back again next time!

Well, I booked online for our family of 5 members. They advised they have an apartment suitable for us. When I reached there, we found that the apartment is not in the main building, we have to climb long stairs Infront of the building, then go up a little hill, then go up again the stairs for 3 floors with all the luggage just to find out that the apartment has only one AC in the main room but the other one with the sofa and extra bed has no AC in August!!!! That was very very disappointing since it was never mentioned anywhere, neither that the apartment is in a separate building nor it is in a higher floor or not fully air-condionned but what happened next was what made us feel at home. Bora, the one at the reception, who confirmed my booking then did his best to try shuffling some rooms so we can fit in the main building but since me and the rest of the family were willing to stay together, I suggested to try one night and see if we could handle the heat or we will need to move to more than one room in the main building. At night we had a wonderful window view of the old town and Galata tower that I wouldn't give for any air-conditoned room :))) Despite the apartment was very small and we could barely move but it was really clean and it had everything we could need to feel home. The sound of seagulls woke us up in the morning and we slept watching the moonlight covering Galata Tower at night. A wonderful experience i wish to repeat, we were lucky because it was full moon. They always sent someone to clean and change the bed sheets and towels, and they did their best helping with the luggage up and down. The day of check out, they were very generous, they made a discount on the full amount as an apology we didn't know much about the apartment, and the owner offered us simit and cheese, a very traditional yet yummy Turkish breakfast. I loved the stay, what made it beautiful was the generosity of the staff, how welcoming they were, the cleanness of the place and the unforgettable view of the apartment, I will definitely go back

I have booked at Pera orient hotel because it offers what I want from an hotel during my travels and the feedbacks were in its favor. Just after my booking was done I stumble on a negative review that was posted on trip advisor. I was worried about my choice. But when I went to Istanbul and stayed there, I felt compelled to share my own experience, which was entirely different and absolutely fantastic! I believe it's essential to give credit where credit is due. First of all , if you are seeking a resort , Pera Orient is not a resort and it never claims to be one! My stay at Pera Orient was comfortable and pleasant. Upon arrival, I was warmly greeted by the friendly and attentive staff, who made their best to help me in every possible way and to answer my queries during my 5-day long stay. Their warm smiles and genuine willingness to assist truly set the tone for my stay. The location of the hotel is ideal. A 6 min walk from the hotel takes you to Taksim square where you can take the Metro or bus to reach your desired destination. And it allowed me to make regular daily walks on istikal street . The street is a little narrow yes, but there are plenty of hotels all around that I have never felt scared or unsafe ( as it was mentioned in the negative review). And I always took the upward direction then turn right towards taksim. I was greeted by a spotless clean room with a tasteful decor. The bed was incredibly comfortable, The housekeeping staff was attentive and meticulous, making sure that my room was impeccably cleaned each day. Coffee and tea were left daily next to the kettle (sometimes with a bottle of water). When I will visit Istanbul again , I will definitely chose Pera Orient to stay in.

Un hotel eccellente, vicino alla piazza e a Istiklal Caddesi in pochi minuti, e tutti i servizi sono disponibili intorno ad esso, da ristoranti, negozi di alimentari o barbieri. L'auto entra e la zona è sicura e protetta. Tutto grazie allo staff dell'hotel del fratello Ibrahim Ma Qasr e il direttore dell'hotel, il signor Amrallah.. Grazie, grazie per il rispetto, l'attenzione e l'ospitalità. Ci hanno trattato come se fossero la loro famiglia... solo un piccolo ringraziamento... e un hotel che consiglierei a famiglie o singoli individui, e la colazione è disponibile. Torneremo, a Dio piacendo

L'hotel mi è piaciuto per la pulizia, il prezzo, la posizione da piazza Taksim e la metropolitana.

Beautiful looking hotel, great staff. The Location is not really the best but there was a huge mall 10min drive away. Taxis and public transportation is accessible but the traffic is crazy in this area. I stayed for 3 nights and I was moderately comfortable, there was a Strange smell in the room and I would blame the damp.. I don’t know if Turkey struggles with damp a lot but is seems like they do seeing that the last hotel I stayed in had the same problem. Besides this the hotel was nice, with a beautiful atrium. There was also a Chinese restaurant attached to the hotel building with very high priced food plus tax charges, I only had lunch there once and made sure to avoid it afterwards. The only thing I can say is the hotel is maintained well compared to what I have experienced in the past. I really appreciated the service when checking in, there was a person to help to with your bags and show you to your room and helps you connect to the Wi-Fi, this was a nice gesture. The hotel also has security with scanners which gives the guest a sense of real security, I liked this. There leisure centre was amazing, they have a great fully equipped gym free to used with staff. They also provide a personal trainer at an extra cost.

La posizione è buona, proprio al centro di Kadikoy dove si trova l'azione, ma lontano dalle folle. È una prova sonora per le attività esterne molto buona, quindi anche i venditori di vestiti al piano di sotto non si sentono rumori all'interno della stanza. La stanza è molto amichevole e ho ricevuto un aggiornamento gratuito in una sala balcone. È anche spaziosa con pulizia giornaliera. Resterà qui la prossima visita a Istanbul.