Foto Burdock Hotel Istanbul, Autograph Collection

Risposta dalla struttura: Dear Shtmpearl,Thank you for sharing your feedback. We’re glad to hear you enjoyed our convenient location and the easy access to nearby tram services. It’s also wonderful to know you appreciated our breakfast offerings and the attention given to special dietary needs.We apologize for the issues you encountered with the towels and mouthwash. Your comments will be taken into consideration, and we will look into ways to improve these aspects for future stays. We hope to welcome you back soon and offer you an even better experience.Best regards,Dila YılmazAsst. Guest Relation Manager

Risposta dalla struttura: Dear Patricia and James,Thank you so much for your kind words. We are thrilled to hear that you had a wonderful time with us and appreciated the hospitality of our team. It was a pleasure to celebrate your special occasion together, and we're glad to know that our efforts made your stay memorable.We look forward to welcoming you back in the future.Dila YılmazAsst. Guest Relation Manager

Risposta dalla struttura: Dear Valuable Guest,Thank you so much for sharing your experience. We’re delighted to hear that you enjoyed your stay with us, especially the location near Galata Tower, our pool, and the service provided by our team. We're also happy that you found the rooms to be a good size, although we’ll take note of your feedback about the bathroom layout to see how we can improve.We appreciate your tip about the travel card, your insight will certainly help future guests who are looking for more convenient transportation options.We hope to welcome you back next time so you can experience the hammam and enjoy even more of what our hotel has to offer.Best regards,Dila YılmazAsst. Guest Relation Manager

Risposta dalla struttura: Dear philj0528,Thank you so much for your kind words.We are thrilled to hear that our hotel's location was perfect for your plans in Istanbul, and that our team in the lobby made your stay even more enjoyable. It’s wonderful to know that our staff was able to assist with your needs and provide you with a welcoming experience.We would be delighted to welcome you back on your next visit to Istanbul and ensure another memorable stay.Best regards.Dila YılmazAsst. Guest Relation Manager

Risposta dalla struttura: Dear 프라다람쥐,Thank you so much for your wonderful review! We are truly delighted to hear that you enjoyed your stay with us and that you found our team to be friendly and helpful, as well as our facilities to be clean and well-maintained. Your kind words regarding our staff and services mean a lot to us.We sincerely appreciate your high recommendation and are pleased to know that you would rate us so highly. We look forward to welcoming you back on your next visit to Istanbul.Best regards,Dila YılmazAsst. Guest Relation Manager

Risposta dalla struttura: Dear Ailvyoudemaifei,Thank you for taking the time to share your detailed review. We’re happy to hear that you enjoyed our great location and the convenience of nearby transportation options.We are glad you had the opportunity to experience the beautiful sunset and night tours at the pier—it’s definitely a highlight of the area.Your recommendation will be helpful for future guests.We hope to welcome you back for another enjoyable stay soon.Best regards,Dila YılmazAsst. Guest Relation Manager

Risposta dalla struttura: Dear Alena Belova,Thank you so much for your kind words. We’re thrilled to hear that you enjoyed the atmosphere of our hotel, as well as our great location and breakfast offerings. We would be delighted to welcome you back on your next visit.Looking forward to hosting you again soon.Dila YılmazAsst. Guest Relation Manager

Risposta dalla struttura: Dear Sir/Madam,Thank you for your thoughtful review.We are delighted to hear that you enjoyed our convenient location, just a short walk from the tower and the bridge, as well as the comfort and quietness of your suite. It's also wonderful to know that the sofa bed worked well for your children, and that our front desk team was able to assist you with such thoughtful service.We greatly appreciate your kind words and are happy to have made your stay more enjoyable. We look forward to welcoming you back in the future.Best regards,Dila YılmazAsst. Guest Relation Manager