Recensioni su Grand Durmaz Hotel

Abbiamo prenotato due camere online. L'hotel era classificato come 4 stelle. Speravo nelle stelle. Non merita nemmeno tre stelle. Le stanze sono state indicate come 20 m2. Non erano nemmeno 15 m2. Entrammo nella stanza e dovemmo sdraiarci sul letto. La doccia era pulita ma piccola. Il clima era freddo. L'aria condizionata non funzionava, era rotta in entrambe le stanze. Hanno detto che quattro stanze sono collegate tramite aria condizionata. Era tardi. Non siamo riusciti a svegliare il nostro vicino e abbiamo dovuto passare tutta la notte sotto le coperte. Ho detto loro più volte che l'aria condizionata non funzionava e loro hanno risposto che avrebbero controllato subito. Non l'hanno fatto in tempo.

Such a big joke in a fabulous location. Reception desk is non responsive. Absolutely no customer support. Intercom was not working in my room but they cudn't rectify it till I check'd out. Reported faulty AC to a housekeeping staff but he fled immediately. Lock in washroom door was faulty. It cannot be locked. Positives 1. Good Location for shopping and evening walk. 2. Nice spread for breakfast. 3. There is a spa centre attached to this property. This helps after a long travel. Negatives 1. Narrow road. Most of the pickup and drop vehicles wont come infront of this property. They all will stop at the nearest signal jn or in walkable distance. For check-in and out, we had to walk a bit carrying the luggages. 2.Cramped bath space. 3.No good restaurants nearby. I wudn't visit this place again or refer to anyone for sure.

I will never recommend this Hotel to anyone the manager and the owner are very very rude. The manager threat us if we don't pay for a socket, which i had lent from him with his permission that to for a night in emergency because we lost our socket which I bought from the him earlier, he threat us that if we don't pay him in our absence he will take our luggage. He didn't end here he disrespect us very badly and treated us like we are beggars that to for just 30 TL. He spoiled my nightout party. We didn't felt safe in this hotel. Request everyone not to choose this hotel we had really very very bad experience. Rooms are also very very small. There was no coordination from the hotel when we asked for some information about the city. Also when i asked for sewing kit from the reception the manager sent me broken sewing needle on request from another he said he don't have other i trusted him but i was shocked to see when other day I told a staff about the kit he immediately gave me 2 kit. Seriously this hotel doesn't provide a warm and safe environment for tourist.