Doubletree by Hilton Istanbul Umraniye

Recensioni su Doubletree by Hilton Istanbul Umraniye

Doubletree by Hilton Istanbul Umraniye

Yamanevler, Haldun Alagaş Cd. No: 2, Umraniye, Istanbul, 34000, TürkiyeDettagli hotel
Doubletree by Hilton Istanbul Umraniye
Doubletree by Hilton Istanbul UmraniyeDoubletree by Hilton Istanbul UmraniyeDoubletree by Hilton Istanbul Umraniye
Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.5/5
Ottimo
49 recensione
Recensioni verificate
Ubicazione4.4
Strutture e servizi4.4
Servizio4.5
Pulizia4.7
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Tutte le recensioni(49)
Recensioni positive(47)
Recensioni con foto/video(8)
Soggiorno meraviglioso!(10)
Pulito e ordinato(8)
Comodo per lo shopping(7)
Camere magnifiche(5)
Vicino all'area commerciale(5)
Recensioni negative(2)
Utente ospite
Camera con letto a due piazze
Soggiorno: gen 2025
Coppia
3 recensione
4.2/5
Molto buono
Pubblicata: 14 feb 2025
Good location this hotel and connected with shopping mall. Only food of breakfast not many choices standard as Turkey’s Food.
Traduci
Risposta dalla struttura: Dear Guest, thank you very much for your nice comments! Your satisfaction is important to us. We will be happy to welcome you again. Regards, Hotel Management
Utente ospite
Camera Deluxe per famiglie
Soggiorno: lug 2024
Famiglia
4 recensione
4.7/5
Fantastico
Pubblicata: 14 ago 2024
I arrived with my car and they have a special parking area in the mall what is very good. The room was very clean and good.
Traduci
Risposta dalla struttura: Dear Guest, Thank you very much for your nice comments! Your satisfaction is important to us. We will be happy to welcome you again. Regards, Hotel Management
Sherien
Camera Ospiti (2 letti, non fumatori)
Soggiorno: lug 2024
Coppia
6 recensione
5.0/5
Eccezionale
Pubblicata: 9 ott 2024
Very good hotel and nice staff. Location is perfect, close to metro.
Traduci
Risposta dalla struttura: Dear Guest, firstly We would like to thank you for choosing to stay in DoubleTree by Hilton Ümraniye. As a valued guest, your nice comments and appreciation about the hotel always encourage us. Hoping to welcome you back, I thank you very much for your appreciation and stay in DoubleTree by Hilton İstanbul Ümraniye.Regards, Hotel Management
Ibrahim Shakeel
Camera per Famiglie (letto matrimoniale)
Soggiorno: mar 2024
Famiglia
17 recensione
2.7/5
Pubblicata: 17 apr 2024
Very average experience in this hotel, the bed was comfortable but the bathroom was very average not like a five star hotel. Plus point was it’s connected to the canpark mall avm so can just go down and enjoy in the mall
Traduci
Risposta dalla struttura: Dear Guest,First, thank you for taking the time to share your experience. Your feedback is extremely valuable to improve our service quality and eliminate deficiencies. However, it really saddens us to see that your experience did not meet your expectations, we understand your disappointment in this regard, and we deeply apologise. The satisfaction of our valued guests like you is one of the most important priorities for us and you can be sure that we will take the necessary steps regarding your negative experience. We will work with our team to resolve the issues you experienced and ensure you have a more positive experience on your future visit. We will carefully review this experience to provide you with a better service. We sincerely apologise for the negative experience you have had again and would like to state that we will do our best to regain the trust of our valued guests like you.Sincerely regards,Hotel Management
Ibrahim Shakeel
Camera Ospiti (2 letti, non fumatori)
Soggiorno: mar 2024
Famiglia
17 recensione
3.5/5
Pubblicata: 9 apr 2024
The hotel was more of a four star experience. The pool was open only for adults no children pool no suana
Traduci
Risposta dalla struttura: Dear Shakeel,First of all, thank you for choosing our hotel. Your feedback is extremely valuable to improve our service quality and eliminate deficiencies. However, it really saddens us to see that your experience did not meet your expectations, we understand your disappointment in this regard, and we deeply apologise. The satisfaction of our valued guests like you is one of the most important priorities for us and you can be sure that we will take the necessary steps regarding your negative experience. We will work with our team to resolve the issues you experienced and ensure you have a more positive experience on your future visit. We will carefully review this experience to provide you with a better service. We sincerely apologise for the negative experience you have had again and would like to state that we will do our best to regain the trust of our valued guests like you.Sincerely Regards, Hotel Management
omar
Camera con letto a due piazze
Soggiorno: mar 2024
Lavoro
11 recensione
5.0/5
Eccezionale
Pubblicata: 19 mag 2024
It was a great stay and the hotel is very clean
Traduci
Risposta dalla struttura: Dear Guest, Thank you for your feedback! We are very happy to hear that you found our hotel immaculate and our staff excellent. Ensuring the satisfaction of our guests is our top priority and we are very happy that we were able to fulfil your expectations. We appreciate your comments about the outdoor area and will take them into consideration for future improvements. We will be pleased to welcome you again soon. Regards, Hotel Management
Utente ospite
Camera Ospiti (2 letti, non fumatori)
Soggiorno: dic 2022
Lavoro
1 recensione
4.7/5
Fantastico
Pubblicata: 11 gen 2023
Perfect location and simply parking and entering for mall
Traduci
Risposta dalla struttura: Dear Guest,Thank you very much for your nice comments! Your satisfaction is important to us. We will be happy to welcome you again. Regards, Hotel Management
Veysel61
Camera Ospiti (2 letti, non fumatori)
Soggiorno: ago 2022
Famiglia
22 recensione
5.0/5
Eccezionale
Pubblicata: 18 set 2022
Nice hotel, clean rooms and helpfully staff. Easy to find and good location.
Traduci
Risposta dalla struttura: Dear Guest Thank you very much for your nice comments! Your satisfaction is important to us. We will be happy to welcome you again. Regards, Hotel Management
Mohammed AL Sarahin
Soggiorno: apr 2022
Lavoro
23 recensione
4.5/5
Ottimo
Pubblicata: 27 mag 2022
Very nice hotel, I advice to book. Very clean, wonderful and quite location
Traduci
Risposta dalla struttura: Dear Guest, Thank you so much for your wonderful review! It's truly heartening to hear that you enjoyed your stay with us. Delivering exceptional service and ensuring our guests have a memorable experience are our top priorities. We look forward to welcoming you back soon! Best regards, Hotel Management
Utente ospite
Camera con letto a due piazze
Soggiorno: nov 2022
Lavoro
3 recensione
5.0/5
Eccezionale
Pubblicata: 2 gen 2023
Super
Traduci
Risposta dalla struttura: Dear Guest,Thank you very much for your nice comments! Your satisfaction is important to us. We will be happy to welcome you again. Regards, Hotel Management
Utente ospite
Camera con letto a due piazze
Soggiorno: gen 2025
Lavoro
3 recensione
3.2/5
Pubblicata: 24 feb 2025
相當於維也納，並不是想象中的Hilton。房間有很大的下水道味道，樓下是商場，比較方便，但出入要包包過機。位置離景點和機場都太遠，出入要打車。
Traduci
Risposta dalla struttura: Dear Guest, thank you very much for your kind feedback and rating. Your satisfaction is the top priority for us.We will be delighted to welcome you to our hotel for your next stay.Best regards, Hotel Management
Utente ospite
Camera Ospiti (2 letti, non fumatori)
Soggiorno: nov 2024
Lavoro
1 recensione
3.1/5
Pubblicata: 19 dic 2024
房間的桌子自己壞了，玻璃掉下來碎了，要我們賠償5000里拉（約140美金），一個很簡陋的玻璃桌。 The table in the room broke itself, the glass fell and broke, and we had to pay 5,000 lira （about 140 US dollars） for a very simple glass table.
Traduci
Risposta dalla struttura: Valued Guest,Thank you for your feedback. We always prioritize our guests' satisfaction while addressing any issues that may arise. The matter regarding the glass table was handled in accordance with our hotel policies, as these types of damages are resolved based on standard procedures.We appreciate your understanding and cooperation and look forward to welcoming you back to our hotel.Kind Regards,Hotel Management
Utente ospite
Camera Ospiti (2 letti, non fumatori)
Soggiorno: nov 2024
Solo
28 recensione
5.0/5
Eccezionale
Pubblicata: 11 gen 2025
最主要是位置不錯，電梯可以直達購物中心，裏面吃喝玩樂購物超方便，下次必須還是這裏。購物中心太近了
Traduci
Risposta dalla struttura: Dear Guest, Thank you very much for your nice comments! Your satisfaction is important to us. We will be happy to welcome you again. Regards, Hotel Management
Utente ospite
Camera con letto a due piazze
Soggiorno: set 2024
Lavoro
2 recensione
4.8/5
Fantastico
Pubblicata: 31 ott 2024
房間還是蠻乾淨的，地理位置高，連着商場，走路100米不到就是地鐵站，附近打車接單也很快。酒店入住辦理也很省心，有welcome cookie。麻煩的是因為酒店連商場（商場需要安檢，但是不知道其他不連着商場的酒店是否也要安檢），所以每次進酒店都需要安檢。另外洗臉池的塞子剛入住有些下沉，臟水流的較慢，後來找前台維修了，但是按不太下去了…… 早餐熱的東西選擇我覺得比較少，不適合中國胃，新鮮水果選項較少
Traduci
Risposta dalla struttura: Dear Guest, firstly We would like to thank you for choosing to stay in DoubleTree by Hilton Ümraniye. As a valued guest, your nice comments and appreciation about the hotel always encourage us. Hoping to welcome you back, I thank you very much for your appreciation and stay in DoubleTree by Hilton İstanbul Ümraniye. Regards, Hotel Management
Utente ospite
Camera con letto a due piazze
Soggiorno: ott 2024
Solo
2 recensione
5.0/5
Eccezionale
Pubblicata: 17 nov 2024
Çok temiz, çok düzenli. Kesinlikle kaliteli hizmet.
Traduci
Risposta dalla struttura: Değerli Misafirimiz, nazik geri dönüşünüz ve puanlamanız için çok teşekkür ederiz. Siz değerli misafirlerimizin memnuniyeti bizim için son derece önemlidir. Bir sonraki konaklamanızda da sizi otelimizde karşılamaktan memnuniyet duyarız. Saygılarımızla, Otel Yönetimi.